Senior Product Specialist for Business AI Full-time

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

As a Senior Technical Product Specialist, you will play a pivotal role in guiding and executing the product direction for our AI-driven solutions. You will collaborate closely with cross-functional teams including AI Engineering, Design, Data Science, Product Lines, and Business Technology Platform to deliver solutions that continue to excite our customers (and industry analysts!).

What you’ll do:

• Collaborate with Engineering, Design, and Data Science teams to translate requirements into actionable user stories and product specifications
• Serve as a subject matter expert on AI technologies and trends, providing guidance and thought leadership to internal teams and external stakeholders
• Evaluate and compare pre-built models and LLMs from other vendors to decide whether to integrate third-party solutions or build in-house models
• Drive the development of AI models and algorithms, working closely with data scientists and engineers to ensure high-quality and scalable solutions
• Lead the end-to-end product lifecycle from ideation to launch and beyond for AI use-cases Work closely with stakeholders to gather requirements, prioritize features, and align product roadmap with business objectives
• Define and track key performance metrics (KPIs) to measure product success and drive continuous improvement
• Work closely with sales, marketing, and customer success teams to ensure successful product launches and adoption
• Continuously monitor customer feedback and market dynamics to iterate on product features and enhance user experience

What you bring :

Deep understanding of AI technologies, including Generative AI, LLMs, chatbots, deep learning, and related fields

Experience in building, fine-tuning, and deploying AI models and algorithms

Proficiency in evaluating third-party AI solutions and making informed build vs. buy decisions

Familiarity with concepts and tools commonly used in AI development (e.g., Python, TensorFlow, PyTorch)

Product Management Skills: Proven experience in product management with a strong emphasis on AI-first products Ability to lead the end-to-end product lifecycle, from ideation to launch and beyond

Strong focus on customer value and prioritizing the voice of the customer

Excellent analytical and problem-solving skills, with a data-driven approach to decision-making Experience working with agile development methodologies and tools

Meet your Team

The SAP SuccessFactors Business AI team delivers products that allow customers to work more effectively by leveraging Relevant, Reliable and Responsible AI solutions from Hire to Retire.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 410907 | Work Area: Solution and Product Management | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Requisition ID: 410907

Posted Date: Nov 26, 2024

Work Area: Solution and Product Management

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 – 10%

Location: