Product Support Specialist – Manual and Robotic – Sussex Full-time

Work Flexibility: Field-based

We’re looking for a talented, highly motivated professional who will be responsible for driving Stryker’s Joint Replacement and Robotics business in the Sussex area. You will be trained and certified to support the Mako Smart Robotics programme and this technical expertise will provide an advantage when selling all of Stryker’s products and services. As part of a high calibre, performance driven sales team, you must have a passion for delivering results, improving outcomes and making the lives of patients better.

This is an opportunity where you can grow, be developed and build a career within one of the world’s leading medical technology companies. Together with our customers we are driven to make healthcare better.

Key Responsibilities

• Developing an effective territory sales strategy to drive growth.
• Delivering annual sales targets as well as other key performance objectives.
• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company’s robotic arm applications, associated equipment and instruments to insure ideal placement and precision.
• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company’s RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
• Building strong relationships with a diverse group of stakeholders in the NHS & private medical sector; these include, consultants, theatre managers, nursing staff as well as procurement and finance professionals.
• Conducting product demonstrations and training for clinical staff.
• Providing in theatre product support for manual & robotic cases.
• Working effectively as a part of a team.
• Attending and participating in key professional congresses and events.
• Maintaining and acquiring new product, technology, market knowledge.
• Working with colleagues from other Stryker divisions to win market share for the Corporation.

Experience & Competencies

• Positive attitude, a “can do” solution orientated approach to succeed.
• Self-motivated, you take ownership of your work and need no prompting to drive your learning, productivity, change, and outcomes.
• Collaborative partners, you build and leverage relationships to bring together ideas, data and insights to drive continuous improvements and ultimately to secure wins within your own team as well as in other teams/functions across the business. Teamwork is an integral part of this role.
• Goal Orientated, to thrive in this fast-paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements squarely in focus, we want people who deliver safe and robust solutions.
• High Ethics & Integrity, we want you to win in the right way, that’s a fundamental building block of Stryker’s vision of being the most admired company in healthcare.
• Excellent communication and presentation skills
• Excellent written and oral skills
• 2+ years successful sales experience in Joint Replacement, medical devices or healthcare industry preferred
• Working knowledge of the NHS, selling in a theatre environment or experience in Medical Devices, would be an advantage

Travel Percentage: 80%