Principal Technical Program Manager – AI Network Acceleration Full-time

Join a team driving innovation in AI n etwork deployment for data centers. As a Principal Technical Program Manager – AI Network Acceleration, you will enable the seamless configuration of critical network components within and between the datacenters of Microsoft’s Azure cloud. You will play a pivotal role in significantly reducing deployment cycle times by creatively optimizing processes and managing network dependencies.

In Cloud + AI at Microsoft, we are developing technologies that will revolutionize how people interact with each other and their environments. Artificial Intelligence (AI) is at the heart of Digital Transformation, sweeping through every business and every industry on the planet. At Microsoft AI, our mission is “Amplifying human ingenuity with intelligent technology” and we are doing so by building the most innovative AI Platform services to help businesses digitally transform, by integrating cognitive services to their high value use cases to achieve more through the power of AI.

Microsoft’s Cloud Operations and Innovation (CO+I) team builds and operates Microsoft datacenters, which in turn powers Microsoft’s cloud business. The CO+I AI Network Acceleration team focus is the predictable delivery at scale of AI network deployments.

The Principal Technical Program Manager of AI Network Acceleration will deliver complex network infrastructure projects, working with multi-faceted teams (full time employees and vendor staff) and have technical depth and experience in delivering bare metal infrastructure at scale, in operational environments. The successful candidate will be a team player, possess communication and collaboration skills, and have the ability to effectively manage and solve problems in alignment to standards and schedule. The role partners closely with colleagues, engineering and other infrastructure and operational teams, along with key decision makers across geographic and organizational boundaries, while maintaining excellence in installation of network infrastructure for high security networks in datacenters and other spaces.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities:

AI Network Infrastructure Deployment :

• Collaborate cross-functionally with engineering, operations, and deployment teams to ensure all network dependencies are identified and addressed.

• Develop and implement strategies to reduce the AI network deployment cycle time, leveraging automation, tools, and creative solutions.

• Ensure alignment of network configurations with overall data center deployment timelines and capacity delivery goals.

Analysis:

• Guides teams to identify opportunities and gaps in process implementation, solicit customer feedback, and perform research. Advocates for data-driven decision-making and ensures alignment between customers, market, internal stakeholders, and Microsoft’s goals and strategy.

• Leads and coaches teams to develop problem statements and hypotheses for features and process improvements across divisional boundaries. Leads teams to perform experiments to test hypotheses and inform decisions. Establishes clarity of root problems and trends, and leads process improvements. Facilitates collaboration between their team and partner teams to bring about solutions.

Product/Service Definition:

• Leads and coaches teams to develop problem statements and hypotheses for features across divisional boundaries. Leads teams to perform experiments to test hypotheses and inform decisions. Establishes clarity of root problems and trends, and leads process improvements. Facilitates collaboration between their team and partner teams to bring about solutions.

• Drive broad initiatives across the organization.

• Define organizational strategies for managing a diverse portfolio of products.

Product/Service Development:

• Acts as a subject matter expert in orchestrating and integrating efforts for the development and implementation of features on large cross-functional projects. Drives collaboration and coordination across teams to ensure alignment on product management and release.

• Guides teams to partner with engineering to contribute, prioritize, and deliver on the roadmap for features. Drives teams to understand the value proposition and justify capacity requirements. Partners with engineering to ensure alignment with goal updates and tradeoffs.

• Guides teams in tracking, coordinating, and communicating end-to-end project schedules for features. Ensures teams establish and monitor processes, track and manage dependencies, and make adjustments when projects are not aligned to schedules or goals.

• Drives teams to develop the staging and implementation plan for piloting/release in alignment with OKRs and KPIs for features. Ensures teams collaborate with stakeholders to monitor progress and adjust as needed.

• Helps teams lead governance programs and processes to ensure performance requirements and standards are met throughout the development lifecycle.

Product/Service Performance:

• Provides expertise in partnering with others to collect performance metrics, monitor and report on progress, and derive insights to improve development, iteration, and implementation of features. Leverages customer listening systems, telemetry, and engagements to develop insights on product performance and customer needs. Leads teams to form hypotheses, perform experiments, and iterate to drive improvement in specific performance metrics.

Other

• Embody our culture and values

Qualifications:

Required Qualifications:

• Bachelor’s Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 3+ years experience managing cross-functional and/or cross-team projects.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check every two years thereafter.

Preferred Qualifications

• Bachelor’s Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 8+ years experience managing cross-functional and/or cross-team projects.
• 6+ years of experience as a network engineer or technical program manager for networks deployments , preferably at one or more hyperscale cloud providers .
• Proven track record with delivering network, networking product and/or production deployments; and scaling usage / consumption of product and services.
• 1+ year(s) SQL & PowerBI experience

Technical Program Management IC5 – The typical base pay range for this role across the U.S. is USD $137,600 – $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 – $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until Decdmber 16, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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