AI/Search Technical Product Manager Full-time

Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labs is seeking a Technical Product Manager with a passion for human-in-the-loop technology development and a strong mindset for user-centric design.

What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research in informational retrieval and natural language processing. We work closely with product and domain experts to identify compelling solutions at the intersection of user need and technical feasibility. Our team is designing the next generation of search technology for Legal and Tax Professionals globally. We drive AI innovation for Thomson Reuters’ core research products, including Westlaw, Practical Law, and Checkpoint.

About the Role

As an AI/Search focused Technical Product Manager, you will drive design and implementation of the technology we develop to prototype, evaluate and monitor robust search applications. This team builds customer-facing solutions, primarily for information retrieval use cases in the legal research domain. Product and subject matter experts are deeply integrated at every stage of the AI development lifecycle – from content creation to algorithm design, evaluation and product insights. The goal is to design systems and processes that facilitate this collaboration and continuously improve our approach to human-in-the-loop technology development.

As an AI/Search Technical Product Manager, you will:

• Own the roadmap for internal tooling that enables highly efficient, reliable evaluation of search and related Gen AI features.

• Work with stakeholders to define scope, determine feasibility, and translate business/customer objectives into technical requirements for customer facing human-in-the-loop applications.

• Partner with leadership to create resource plans, ensure effective cross-team collaboration, and drive execution around product delivery.

• Communicate and provide technical guidance to partner product teams, as appropriate, throughout the model development lifecycle.

• Balance factors such as cost, time to market and resourcing to optimize iterative value delivery for customers.

About You

You’re a fit for this role if your background includes:

• Bachelor’s or Master’s degree in CS, ML or a related field

• Proven track record in technical product development, with a focus on applied AI research and end-to-end delivery of AI, search, or Gen AI products.

• Experience with search evaluation methodology and practice (e.g., A/B testing, test collection development, optimizing search experiences for different information needs)

• Exceptional written and verbal communication skills, capable of presenting complex information clearly to diverse audiences and articulating a compelling strategic vision.

• Experience with agile project management and scrum methodologies.

• Strong analytical and quantitative skills, utilizing data and statistics to inform decisions.

• Experience collaborating with cross-functional teams (ML science, Engineering, UXR, Design, Marketing) to balance trade-offs in technologies and execution strategies.

• High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.

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What’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following metro locations: Los Angeles, New York City, San Francisco, Washington, DC. The base compensation range for the role in any of those locations is $100,900 – $187,300. The base compensation range in other locations may vary. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.