Senior Software Engineer – AI Technical Products Full-time

Senior Software Engineer – AI Technical Products

Optus & AI
At Optus, bandwagons aren’t really our thing.

We’ve been using AI to improve the lives of our customers for almost ten years. From understanding the root cause of customer issues and proactively resolving them, to using it to inform our investment decisions, AI is embedded into what we do.

With new cutting-edge tech at our fingertips, exciting partnerships under our belt and around every corner (Google and Samsung to name a couple), and a growing collective of talented people, we’re taking AI at Optus to the next level.We’re bringing together the most curious-minded people to solve real problems, connect Australians like never before, and help shape the future of Optus while we’re at it. And your future too. We’re already on our way, and ahead of lots of the competition. Now’s the time to go bigger than ever.

This is no ‘quick win’ – we’re in this for the long haul because we know the positive impact it can make on our customers, communities and colleagues. We’re committed to doing it responsibly and ethically and we want you to be a part of it. You’re invited to join the Optus AI Tribe.

Big opportunities
We’re serious when we say we’re looking for people to define the future of AI at Optus. We’re rapidly scaling our AI capabilities and have cutting-edge tech at our fingertips. We’ve worked on world firsts with the world’s best thinkers like Google and Amazon. And have more exciting partnerships in the pipeline. Our leaders are investing in innovation in a big way and they’re backing our every move. It’s an exciting time to come aboard.

Your day to day will consist of…

• Being accountable for the innovative development and execution of activities that are aligned with the business’ operations in customer order fulfilment

• End-to-end accountability for ensuring applications meet business and customer expectation through agreed SLA’s

• Ensuring that delivered solutions are thoroughly validated through automated testing and unit testing, guaranteeing sustainability and scalability

• Leading technical analysis of problems, experimenting different way to solve a problem to deliver best outcome

• Embrace a product mindset that prioritizes software quality and the ability to implement solutions with a clear focus on product objectives and user needs

What makes you perfect for the role?

• Proven track record of development experience on event-driven Architecture, and Micro-services Architecture (MSA) implementation

• Extensive knowledge in Java, including high proficiency with the Spring Boot framework, enabling the development of robust, scalable microservices and digital applications.

• Strong experience across application, cloud, data, and network domains, with expertise in easily readable coding, cloud best practices, and compliance standards Knowledge of OWASP standards and methodologies, with a strong focus on implementing security best practices to identify, assess, and mitigate vulnerabilities in applications.

• Experience in AWS Cloud Solutions and / or Google Cloud Platform

• Experience with agile software delivery

• Experience in scaling and building AI/ML data solutions and products using the latest AI technologies, including LLMs, agentic workflows, deep learning frameworks (e.g., TensorFlow, PyTorch), and cloud-based AI services.

Optus is a place where we let you do you. We offer a range of benefits including:

• 3 days in the office, 2 days remote – with flexible hours to suit!

• Inclusive paid parental leave with up to 14 weeks for the primary care giver

• All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’

• Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)

• Connect at work through one of our employee-led volunteer groups: Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network

• Vibrant campus life and a variety of facilities including restaurants, cafes, gymnasium, GP, and post office.

• Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn!

Intrigued but don’t tick every box? We are building our AI capabilities and value diverse perspectives. If you’re driven to join us on this journey, apply now – your passion matters more than a perfect match.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.