Training Operations Program Manager, Deep Learning Institute Full-time

The NVIDIA Deep Learning Institute (DLI) trains developers, data scientists and researchers how to solve challenging problems using artificial intelligence, deep learning, Generative AI, accelerated computing, and the industrial metaverse. We are looking for an exceptional operations manager to join our team and drive training programs for enterprise, government and academic customers. In this role you will actively engage with customers, partners and instructors to plan and deliver high quality learning experiences. You will also will gain meaningful hands-on experience helping us design and implement systems to manage and grow the DLI training initiative.

NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU accelerated deep learning ignited modern AI – the next era of computing – with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as “the AI computing company”. We are growing our company, and building teams with the smartest people in the world.

What you’ll be doing:

You will be responsible for establishing and managing end-to-end business processes for enterprise customer training, public workshops, conference training labs, and academic Ambassador workshops, influencing thousands of people worldwide by:

• Processing orders and internal requests for 30+ workshops, conferences and similar events each month
• Guiding the planning and delivery of DLI Workshops
• Executing on training plans developed for enterprise customers
• Driving event logistics, schedule, agenda, registration, instructor assignments, and other aspects of our instructor-led training program
• Tracking and reporting on the global training pipeline
• Leading the implementation of management systems and process improvements
• Managing the onboarding, training engagements, payment processing, and daily communications with NVIDIA Training Vendors
• Supporting internal NVIDIA training, including communication and management with L&D teams
• Leading the optimization of our NVIDIA Training CRM System (Salesforce)

What we need to see:

You have 2+ years relevant experience managing projects and processes, and enjoy coordinating with customers, either in a commercial firm or academic setting. Specifically, you have:

• Earned a four year Bachelor’s Degree, or equivalent experience
• Experience planning and delivering workshops, symposiums, tutorials, or similar events
• Strong interpersonal skills and excellent written and verbal communication skills
• Ability to manage schedules in a fast-paced environment
• A demonstrated ability to bring order from chaos
• Ability to organize several events in parallel
• Willingness to travel occasionally

Ways to stand out from the crowd:

• Manage multiple high-priority projects at one time
• Drive efforts with cross-functional teams
• Established positive relationship management skills
• Experience working with Salesforce
• Experience running corporate training events

NVIDIA is widely considered to be one of the technology world’s most desirable employers and has some of the most brilliant and talented people in the world working for us. If you’re creative and autonomous, we want to hear from you.

The base salary range is 76,000 USD – 161,000 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.