Technology Specialist – Artificial Intelligence – CTJ – Secret Full-time

We are looking to hire a Technology Specialist – Artificial Intelligence to join Microsoft Federal.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.

Are you interested in helping customers transform their businesses? Microsoft is at the forefront of this transformation; come and help organizations rethink aspects of their business in a way that sets them and their people up for success.

Microsoft is revolutionizing customer experiences by leveraging Artificial Intelligence (AI) to address challenges and enhance achievements. You will play a pivotal part, guiding customers through AI’s potential to solve problems, boost efficiency, and drive innovation. By staying abreast of AI advancements and fostering collaborative relationships, sellers ensure customers fully harness AI’s transformative power for actionable insights and industry success.

The main goal of Microsoft Technology Specialists (TS) is to win the technical decision of customers to purchase and use our technology. The TS is expected to be able to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision, allowing the team to achieve/exceed quarterly sales targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical experience across Microsoft and non-Microsoft cloud-based technologies.

Responsibilities:

• Proactively own technical discussions with customers leveraging processes and tools, demos, and programs using consultative sales methodology and technical experience to influence the customer vision; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.
• Proactively build technical strategy: map the agreed customer vision into a strategy, resolve concerns, preventing and removing technical blockers and validating a business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation guiding the customer to choose the best Microsoft Intelligent Data and Analytics platform and win the AI Design, inclusive of Microsoft AI, Application services, and Databases.
• Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs; drive Proof of Concept (POC)/Pilots to create momentum for minimum vialbe product (MVP), infusing key AI technologies where appropriate and being technically proficient to do POC with hands-on-skills.
• Proactively enable cross collaboration across teams to drive AI Design Wins and support the customer AI transformation inclusive of AI Applications and data foundation. Support the creation of new pipeline in collaboration with the Specialist and account team by identify new opportunities within customer engagement and hand off to the Solution Specialist for pursuit.
• Be the Trusted advisor and use proactive effort to find and understand customers’ pain points and work with partners to design and offer solutions (with business case) to technical leaders by being a Microsoft Intelligent Data and Analytics platform evangelist inclusive of new Data and Analytics projects, modernizing legacy Data Warehouse to the cloud, new Modern Data Warehousing deployments, real-time analytics, and end to end Data, Analytics and AI solutions.
• Be the Voice of Customer to share insights and best practices with Engineering, to remove key blockers and drive product improvements.
• Maintain and grow experience in Database scenarios including Cosmos DB, SQL DB, PostgreSQL and in Analytics, Data warehousing, Data Engineering, Data Science including Intelligent Data and Analytics Platform (Azure SQL DW, Lakehouse architecture, Fabric, Azure Databricks, Power BI), and relevant AI technologies while keeping up to date with market trends and competitive insights; collaborate and share with the Data & AI technical community.

Other

• Embody our culture and values

Qualifications:

Required/Minimum Qualifications

• 7+ years technical pre-sales or technical consulting experience

• OR Bachelor’s Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience
• OR Master’s Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
• OR equivalent experience.

Other Requirements

The successful candidate must have an active U.S. Government Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Cloud Screening: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

Preferred Qualifications

• 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience

• OR equivalent experience.

• 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

• 5+ years of translating technical requirements for technology used by Federal government.

Technology Specialists IC5 – The typical base pay range for this role across the U.S. is USD $129,200 – $248,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 – $268,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 1, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.