Staff Product Manager – AI Observability Full-time

Come join the A2D (AI, Analytics, and Data) Product Team as a Staff Product Manager for AI Observability at Intuit. We’re seeking a highly skilled and experienced AI Observability Product Manager to join our AI Platform team, driving the future of ML/LLM Ops within Intuit’s cutting-edge ML/GenAI platform. The AI Platform provides Intuit’s AI/ML practitioners across Intuit the means to achieve the highest possible impact with their work by making it easy to develop, deploy and improve the AI/ML capabilities in their products.

Responsibilities

• Champion the Vision: Spearhead the development and execution of our AI Observability roadmap, ensuring alignment with Intuit’s broader GenAI and ML platform strategies.
• Build Key Capabilities: Drive the implementation of robust AI Observability features, including:
  • Model Monitoring Service
  • Mode Registry and Lineage
  • Comprehensive Model Cards
  • An LLM Leaderboard
• Create user education and onboarding programs to grow adoptions of AI development best practice across the company.
• Ensure product success from ideation, execution, to launch, ongoing support and improvements of the roadmap.
• Collect feedback and understand user needs from AI/ML practitioners and BU stakeholders, derive requirements, analyze trade-offs, and prioritize areas of investments.
• Collaborate closely with cross-functional teams-data scientists, ML engineers, and developers-to gather requirements, translate them into actionable plans, and deliver impactful solutions.
• Stay at the forefront of AI/ML trends and technologies to drive innovation, identifying opportunities to enhance our platform’s capabilities and deliver exceptional user experiences.