Senior Consultant – Healthcare AI and Digital Consulting Full-time

Job details

Country

USA

State / Region / Province

Illinois, New Jersey, New York

Work Location

Basking Ridge, NJ, Chicago, IL, New York, NY

Domain

Consulting

Interest Group

Infosys Limited

Skills

Process|Consulting processes|Technology Consulting process

Company

ITL USA

Requisition ID

128070BR

Job description

Senior Consultant – Healthcare AI and Digital Consulting
Infosys Consulting is seeking a skilled and experienced Senior Consultant with a strong focus on Intelligent Automation and deep experiences in Digital Consulting. This role requires a professional with a proven track record in healthcare business consulting, with AI and Automation or Digital Consulting / solutions implementation experiences in healthcare clients, to join our expanding healthcare practice.

About the Role:
Our AI / Digital team helps healthcare clients apply cutting edge technology and techniques to bring solutions to the payer and provider market sectors. You will support AI/Digital practice leaders on developing innovative AI / Digital solutions and service offerings, and you will bring that same approach to the way in which we advise our healthcare clients.
Responsibilities:
Consulting engagements delivery:
o Senior Consultant leads work tracks and small teams within larger consulting program / project delivery, supports offerings development, staff development, and overall success of the Healthcare practice
o Bring healthcare domain knowledge and experiences, in one or more of the following functional areas in the healthcare value chain: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances
o Support leaders in proposal development and pursuits
o Help identify the use cases, provide level of effort estimations and assumptions for the implementation of Intelligent Automation solutions
Digital Strategy / Blueprint / Roadmap engagement delivery:
o Support consulting program/project leader in delivering digital consulting services to healthcare organizations, focusing on areas such as leading clients (with a consulting team) in the development of their digital strategy, blueprint and roadmap
o Analyze client’s current state digital capabilities, identify opportunities for improvement, and develop innovative solutions to enhance stakeholder experiences and drive positive health outcomes
Digital / AI Solution Implementations:
o Active team member on executing solution implementations for digital or analytics / Generative AI solutions
o Work with internal and external stakeholders to understand business needs and develop a comprehensive implementation roadmap
o Lead team in the configuration and implementation of digital/AI capabilities, including addressing business/stakeholder readiness
o Work with clients to drive transformation programs enabled by intelligent automation capabilities including Robotic Process Automation (RPA), document understanding, optical character recognition (OCR), chatbots, process mining and machine learning.
o Work with clients to develop and optimize associated intelligent automation services including Centers of Excellence (CoEs), process assessments for automation, business case development, vendor identification and selection.
o Lead intelligent automation projects focused on assessing automation opportunities, building automation centers of excellence and implementing automation.

Basic Qualifications:
• Bachelor’s degree and at least five years of progressive, post-baccalaureate work experience in a customer-facing role in a large consulting firm or in the industry.
• At least 5 years of experience leading teams of advisory services consultants in the delivery of intelligent automation services or Digital Consulting services, and the technology life cycle
• At least 5 years of healthcare domain experiences, strong understanding of the healthcare value chain, business functions
• Knowledge in one or more of the following functional areas in the healthcare value chain
• At least three years of experience in implementing intelligent automation projects including robotics, low code, OCR
• At least three years of experience with intelligent automation platforms including UiPath or Automation Anywhere or Blue Prism or Microsoft
• At least three years of experience in automation implementation using Agile methodologies or RPA methodologies.
• At least two years of experience working on Process and Task Mining capabilities (specifically UiPath Process Mining)
• Excellent written and verbal communication, presentation, client service and collaboration skills.
• Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders.
• Must be willing and able to travel up to 80%, (weekly travel) depending on client requirements.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:
• An MBA with an advanced degree or equivalent experience in healthcare, business, operations, information technology, analytics, etc.
• Strong client facing skills including presentations to senior leadership, advice and consult with clients.
• Demonstrated ability to coordinate, integrate and deliver digital, informatics and/or business intelligence projects.
• Understanding issues related to digital capabilities and data analysis in healthcare Provider / Payer industry.
• Familiarity with fundamental financial, performance, and quality measures used in the health care industry.
• Familiarity with statistics and advanced methods such as AI/Machine Learning preferred
• Experience in Strategy-to-Implementation programs related to Digital capabilities or Intelligent Automation programs, including cloud-based programs.
• Experience in process improvement and re-engineering using process mining technologies like Celonis.
• Experience with Agile, Scrum methodologies
Estimated annual compensation range for candidate based in New York, NY will be $93500 to $118500
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.