Manager, Enterprise AI Services Full-time

About the Role:

• Work closely with Enterprise AI Services technical team and architects to establish and deliver Cloud/SaaS based technologies and services including Azure Open AI, AWS Bedrock, Azure API Management, Google Cloud APIGEE, Snowflake, Azure AI Search, Power BI and other emerging technologies to Thomson Reuters product teams.
• Drive day to day work for the team of Enterprise AI Services engineers, holding scrum-style meetings to maintain visibility of the work. Maintain backlog and schedule work in accordance with engineer availability.
• Conduct performance reviews, manage development plans and goals of the engineers. If required, support Performance Improvement Process details.
• Partner with product development teams to implement best practices and optimize performance of the Enterprise AI, Big Data and Cloud applications
• Participate in the analysis of new SaaS, PaaS, and IaaS service, then develop automation and solutions to support using them at enterprise scale
• Manage cloud service product/feature upgrades, including testing and release planning
• Research new AI, Big Data, and Cloud technologies and assess maturity and alignment of the technology to business and technology strategy
• Evaluate and incorporate enterprise-grade security features as standard components of the service offerings we produce, in alignment with Thomson Reuters information security team
• Prepare and present high quality technical and non-technical documentation
• Communicate in a professional manner when interacting across staff levels and internal customers
• Evaluate and communicate risk as a top consideration for all solutions and changes being made on behalf customers

About You:
You’re a fit for the role of, Team Lead, Enterprise AI Services, if you have

• B.S./B.A. Computer Science or related field; or equivalent level of experience
• Previous Software or Cloud engineering and development experience required
• UNIX/Linux administration experience required
• People Management experience preferred
• AWS Cloud experience (highly recommended, Cloud Practitioner and higher AWS certification preferred)
• Azure Cloud experience (highly recommended, AZ-900 or AI-900 and higher Azure certification preferred)
• Google Cloud experience (APIGEE)
• Understanding of non-relational database and search technologies. Understanding of vector capabilities and other AI functions.
• Demonstrated use of CI/CD technologies is a plus, understanding of tools like Azure DevOps, GitHub, GitHub Actions, JFrog Artifactory, Docker preferred.
• Demonstrated use of programming languages like Python, SQL, C# is an asset
• Strong passion for technology and a willingness to learn new skills
• Self-motivation and self-direction, ability to translate technical direction and apply to specific work responsibilities
• Ability to work effectively with cross-functional teams
• Ability to investigate complex issues spanning multiple technologies
• Excellent communication (written and verbal) and interpersonal skills
• Strong technical aptitude
• Strong analytical skills

#LI-VN1

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.