Manager, Collaboration Tools Full-time

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:
The Manager, Collaboration Tools will lead a team responsible for the development, deployment, and support of collaboration tools that improve communication and productivity across the organization. This role is vital in driving the adoption of collaborative technologies and ensuring seamless integration with existing systems.

Your Role Accountabilities:

OPERATIONS/PROJECT MANAGEMENT

• Lead, mentor, and manage a team of collaboration tool specialists and support staff.
• Oversee the deployment, configuration, and maintenance of collaboration tools
• Provide technical guidance and support to the collaboration tools team

• Ensure the scalability, reliability, and security of collaboration solutions.

• Understand client needs and provide tailored solutions to meet their business objectives.

• Ensure solutions meet high standards of quality, functionality, and user experience.

• Oversee the deployment, configuration, and maintenance of collaboration tools.
• Continuously evaluate and improve development processes and methodologies.
• Resource Allocation: Effectively allocate resources, including team members, budget, and tools, to ensure project success.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor project progress and address any issues that may arise.
• Budget Management: Develop and manage project budgets, ensuring financial accountability and alignment with the company’s financial goals.
• Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs.

• Stay current with emerging technologies and industry trends to drive continuous improvement.

• Ensure the scalability, reliability, and security of collaboration solutions.

• Build and maintain strong relationships with clients and stakeholders.

• Understand client needs and provide tailored solutions to meet their business objectives.

• Conduct regular meetings and presentations to update clients on project status and achievements.

• Gather feedback and implement improvements to enhance client satisfaction.

• Promote a culture of innovation within the team, encouraging creative problem-solving.

• Ensure solutions meet high standards of quality, functionality, and user experience.

• Implement best practices for code quality, testing, and documentation.

• Continuously evaluate and improve development processes and methodologies.

• Resource Allocation: Effectively allocate resources, including team members, budget, and tools, to ensure project success.

• Risk Management: Identify potential risks and develop mitigation strategies. Monitor project progress and address any issues that may arise.

• Continuous Improvement: Promote a culture of continuous improvement by implementing best practices, lessons learned, and process enhancements.

• Collaboration: Foster collaboration and effective communication within the team and across departments to ensure project objectives are met.

• Budget Management: Develop and manage project budgets, ensuring financial accountability and alignment with the company’s financial goals.

STRATEGY

• Collaborate with key stakeholders to understand team needs and dependencies to better align business processes.

• Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them.

• Create comprehensive and meaningful strategy presentations for senior executives.

• Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs.

Qualifications & Experiences:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

• Minimum of 7+ years of experience in software development and DevOps practices

• Proven experience in a leadership or managerial role.

• Strong understanding of collaboration platforms such as Microsoft Teams, Slack, Zoom, Figma, Miro, Trint, Rev, Otter.ai.

• Excellent leadership and team management skills.
• Strong knowledge of file sharing platforms, chat applications, cloud-based workflow tools, and DevOps tools.
• Strong knowledge of AI and machine learning frameworks and technologies.
• Experience with cloud platforms (AWS, Azure, Google Cloud)
• Strong proficiency in Azure, including Functions, .NET, Vault, and VS Code. Basic understanding of AWS and Google Cloud Platform
• Strong proficiency in REST API calls and programming languages (Python, Bash, C#, PowerShell).
• Solid understanding of system architecture, microservices, and API design.
• Experience with DevOps tools and practices, including CI/CD pipelines, infrastructure as code, and automated testing.
• Software Development SDK (VS Code).
• Demonstrated hands-on experience with scripting languages and strong technical acumen in system architecture, cloud platforms, and automation.

• Strong problem-solving and decision-making abilities.

• Exceptional communication and interpersonal skills.

• Ability to manage multiple projects and priorities effectively.

• Proficiency in project management tools and methodologies.

• Commitment to delivering high-quality solutions and client satisfaction.

Not Required but preferred experience:

• Certified in Microsoft Teams and SharePoint.

• Experience with other collaboration technologies such as Google Workspace and Atlassian

• Familiarity with Agile and Scrum methodologies.

• Expertise in data integration, migration, and ETL processes.

• Previous experience in a similar industry or domain.

• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)

• Experience working in a national or global company.

• Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI).

• Comfortable working in a highly iterative and somewhat unstructured environment.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.