Distinguished, Software Engineer – Generative AI & Assistants Full-time

Position Summary…

What you’ll do…

Summary

The Conversational AI team at Walmart builds and deploys core AI assistant experiences across Walmart. The team owns the main “shopping assistant” for the largest retailer in the country and builds the core AI platform on employee assistants for the largest private workforce is built. With tens of millions of active users across multiple countries these are among the largest vertical AI assistant experiences in the industry.

We are looking for a Distinguished Engineer to lead the next evolution of the AI assistant platform by defining and building highly scalable Generative AI systems and infrastructure. This will be a hands-on technical leadership role which requires expertise at the intersection of large-scale distributed systems, machine learning, LLMs and more. Our AI assistants are rapidly incorporating LLMs and agent based architecture with custom fine tuned models.

You can see more about the work our team does here in these article: https://medium.com/walmartglobaltech/tagged/voice-assistant

https://www.forbes.com/sites/bernardmarr/2024/02/15/the-amazing-ways-walmart-is-using-generative-ai

What you’ll do:

In this role, as a technical lead you will own the technical architecture and roadmap for the Conversational AI platform and Shopping Assistant. The list of responsibilities include

• Define the AI assistant architecture leveraging generative AI in a rapidly evolving ecosystem
• Partner with multiple teams as the senior platform architect and evangelize the architecture, enable integrations and support development of new AI assistants
• Be up-to date on industry trends in the lates generative AI and AI assistant architecture patterns (eg: agent chaining, COT, RAG, LLM guardrails etc)
• Work with the applied scientists, ML engineers, software engineers and product managers to develop next generation of AI assistant experiences.
• Be a thought leader of new GenAI capabilities, build prototypes to show case applications and evangelize with senior leaders and business partners.
• Benchmarking industry against internal processes and solutions defining software development guidelines, standards, and processes sponsoring, developing, and influencing continuous improvement initiatives and experiments with innovative technologies evaluating and negotiating with external vendors and services
• Oversee large-scale, complex, cross-functional projects by translating strategies and requirements into technical solutions
• Review and improve the teams operation excellence posture and identify improvement in engineering processes
• Partner closely with engineering directors and engineering managers to recruit, develop and retain the teams engineering staffs or experts in the owned cross cutting area.

What you’ll bring:

• Extensive experience in the design, development, and delivery of software products with a large customer base, preferably in Conversational AI or machine learning based systems
• Deep and demonstrated personal interest in generative AI space including awareness of latest architectural advancements in building generative AI applications
• Strong track record in an architect role with large-scale software development data backed services and applications.
• A clear vision for architecture design and great communication skills to articulate that to all levels of stakeholders.
• Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment.
• Thorough understanding of distributed technologies, public cloud technologies, scalable platforms, ML- platforms and Operational Excellence.
• Experience working with geographically distributed teams.
• Business acumen; combining technical vision with business insights.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert’s and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

#LI-PL1

#LI-Hybrid

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $169,000.00-$338,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

– Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and6 years’ experience in software engineering or related area.
Option 2: 8 years’ experience in software engineering or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location…

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America