Cloud Solution Architect – Generative AI Full-time

As a Cloud Solution Architect (CSA) specializing in AI within the Customer Success Unit (CSU), you will be the technical expert on Generative AI and OpenAI on Azure. Your primary responsibility will be to help our customers achieve success by delivering innovative AI solutions through Unified.

Responsibilities:

• Technical Expertise: Serve as the go-to technical expert on Generative AI and OpenAI on Azure, providing deep technical knowledge and guidance to customers
• Customer Success: Work closely with customers to understand their business needs and challenges, and design AI solutions that drive customer success and satisfaction
• Unified Delivery: Deliver AI solutions through the Unified Support model, ensuring seamless integration and support for customers
• Collaboration: Collaborate with various internal teams, including marketing, IT, and customer service, to ensure successful implementation and adoption of AI solutions
• Training and Enablement: Provide training and enablement sessions to customers and internal teams on Generative AI and OpenAI on Azure
• Innovation: Stay up-to-date with the latest advancements in AI and Azure technologies, and continuously innovate to provide cutting-edge solutions to customers
• Customer Engagement: Engage with customers regularly to gather feedback, address concerns, and ensure ongoing success with AI solutions

Qualifications:

• Proven experience in AI, with a focus on Generative AI and OpenAI on Azure
• Strong technical background in cloud computing, particularly Azure
• Excellent communication and presentation skills
• Ability to work collaboratively with cross-functional teams
• Strong problem-solving skills and a customer-centric mindset
• Experience in delivering solutions as a Consultant

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

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