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Business Systems Analysis Manager AI – Python 1432171 Full-time
The application window is expected to close on: 2/24/25
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
Our vision within Cisco IT is to be admired as the world’s best IT organization! Commerce Engineering, as part of Cisco IT, does this by delivering the technology that powers Cisco Commerce. We build technical expertise within our teams, embrace agile ways of working, drive engineering effectiveness and deliver with Cloud first, shift left, AI powered technology. We have a passion for our craft and value our people & culture.
In Sales Compensation (part of Commerce Engineering), we deliver a simplified and intuitive Seller and Partner experience and world-class digital capabilities that aligns with business strategy and enables growth. The Sales Goaling and Forecast component is responsible for Sales Planning, Goaling and Forecasting for 16,000+ Cisco sellers. The ability to set right targets and compensation plans for the sellers to sell in alignment with Cisco products strategy is very critical to Cisco generating revenue and staying ahead of its competitors.
Your Impact
- Deep Knowledge of LLM Architecture: Comprehensive understanding of the architecture underlying large language models, such as Transformer-based models, including GPT (Generative Pre-trained Transformer), and their variants.
- Language Model Training and Fine-Tuning: Experience in training large-scale language models from scratch, as well as fine-tuning pre-trained models for specific applications or domains. Experience with Agentic frameworks a plus.
- Data Preprocessing for NLP: Skills in preprocessing textual data, including tokenization, stemming, lemmatization, and handling of different text encodings.
- Transfer Learning and Adaptation: Proficiency in applying transfer learning techniques to adapt existing LLMs to new languages, domains, or specific business needs.
- Handling Ambiguity and Context in Text: Ability to design models that effectively handle ambiguities, nuances, and context in natural language processing.
- Application of LLMs: Experience in creatively applying LLM technology in diverse areas such as chatbots, content creation, semantic search, and more.
- Data Annotation and Evaluation: Skills in designing and implementing data annotation strategies for training LLMs and evaluating their performance using appropriate metrics.
- Scalability and Deployment: Experience in scaling LLMs for production environments, ensuring efficiency and robustness in deployment.
- Implement and maintain all AI Ops pipeline to automate tasks such as data collection, model training and deployment.
Minimum Qualifications
- BA / BS degree with 7+ years of experience (or) MS degree with 5+ years of experience as a machine learning engineer or equivalent
- 3+ years of solid experience in machine learning engineering
- 3+ years of experience in programming with Python
- Proven expertise demonstrated by implementing at least 3 projects involving machine learning algorithms, deep learning, and statistical modeling
- Demonstrated proficiency in using at least two machine learning libraries such as TensorFlow, pyTorch, or scikit-learn, evidenced by at least 3 projects or applications
Preferred Qualifications
- Excellent problem-solving and communication abilities, capable of conveying sophisticated concepts to non-technical collaborators
- Consistent track record to work collaboratively in multi-functional teams
- The capacity to think critically and take on sophisticated, innovative problems in the field.
- A willingness to continuously learn and adapt, crucial in the ever-evolving field of AI
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection-we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.