ACS Business Process AI Functional Consultant Full-time

Job Description

n experienced consulting professional who has a deep understanding of Artificial Intelligence (AI) solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet internal & service tooling needs of our Advanced Customer Support (ACS) Customer Success Organization. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

5+ years of experience relevant to this position including 2 years consulting experience preferred. Proven experience implementing AI solutions. Undergraduate degree or equivalent experience. Product or technical expertise relevant to AI and consulting tooling. Ability to communicate effectively. Ability to build rapport with team members and internal stakeholders.

Qualifications:

• 5+ years of hands-on experience with implementing and integrating systems.
• Bachelor’s degree or equivalent experience
• Prior experience working on distributed systems, cloud services, and integrating of systems
• Understanding of data warehouse concepts and technologies
• Experience in requirements gathering, designing, and implementing AI solutions
• Mentoring and development of other team members in AI technologies
• Strong problem-solving skills with a keen understanding of how business processes can be optimized within NetSuite.
• Excellent interpersonal skills, with the ability to effectively communicate technical concepts to a variety of stakeholders.
• Certifications: NetSuite, Oracle, AI certifications are highly desirable.
• Proven experience working with leadership teams and business stakeholder to scope and prioritize solutions to solve for business needs

Career Level – IC3

Responsibilities

• Work with internal business owners within ACS and Customer success to gather tooling requirements
• Contribute to the design of business processes and work flows to track tooling requests form the business
• Conducting feasibility studies and impact assessments for AI projects, providing actionable recommendations for automation initiatives
• Recommending the best AI tools, big data frameworks, and deep learning technologies to fit business growth needs
• Work closely with developers on solution and design to meet internal stakeholder requirements
• Identify integration methods to integrate systems and data to meet design and development needs
• Coordinate with compliance and security teams on design reviews
• Collaborate with internal NetSuite and Oracle teams to put in place infrastructure needed to obtain design goals
• Developing and delivering AI/tool training sessions and workshops
• Staying updated on AI advancements and industry trends to inform strategic recommendations
• Contributing to the documentation and knowledge sharing within the organization to enable a culture of continuous learning and improvement.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer