Staff, Product Manager – Conversational AI Full-time

Position Summary…

What you’ll do…

* Immigration sponsorship is not available in this role.*

As part of the Walmart Emerging Technology Team you will help reshape how we engage with the world around us through Conversational AI. Walmart’s opportunities using conversational AI that span all parts of the customer journey. You will help us to build next generation of products and grow our conversational AI platform. You will – create strategy and alignment around Walmart’s conversational AI platform and its product roadmap, operate as a leader to foster collaboration between engineering/design/various other product teams, evangelize the latest and greatest technology trends in NLP and GenAI.

If you are the type of person who feels a personal stake in everything that you work on, has a strong sense of ownership, has an agile mindset, enjoys solving complex problems, tinkers with the latest technology, knows how to foster strong relationships and build trust, and works for the success of the entire team – then our Staff Product Manager – AI Assistance & Conversational AI, could be for you.

About Team:
Our team creates reusable technologies to help with customer acquisition, onboarding, and empowering merchants. We also optimize tariffs and assortment in accordance with Walmart’s Everyday Low Cost philosophy. We not only create affordability, but we also deliver customized experiences for customers across all channels – in-store, mobile app, and websites.

What you’ll do:

• Capturing product requirements, prioritizing requests, establishing goals, and driving the feature development process.
• Driving product development lifecycle that involves scoping, and delivering end-to-end projects/features that translate customer needs into concise business and product requirements, ensuring project success from design to release, and managing product launches
• Defining and analyzing metrics that inform the success of the overall platform.
• Working with the leadership team to track appropriate metrics, OKRs, key issues, status, and launch plans that inform the continued success of your projects.

What you’ll bring:

• You have successful track record of delivering highly technical products from scoping requirements to actual release. This role is expected to have at least 4-6 years of product management experience
• You have experience in developing platforms that build/drive ecosystem of applications
• You have bachelor’s in computer science, engineering, human-computer interaction, or equivalent experience
• You are passionate about advocating end customer needs and possess skills for user experience and design
• You are skilled at exceptional verbal and written communication
• You are skilled at diplomacy and aligning stakeholders with competing priorities, including senior leaders and various cross functional teams at Walmart
• Experience managing business stakeholder relationships and analyzing business requirements to provide technology solutions.
• Quantitative or engineering background is preferred.
• Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize.
• Must be able and willing to think and act strategically and tactically.
• Exposure to managing products that are related to Gen AI and/or Conversational AI — understand of NLU and NLP is a plus.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert’s and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $143,000.00-$286,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

– Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management. Option 2: 9 years’ experience in product management or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location…

860 W California Avenue, Sunnyvale, CA 94086-0000, United States of America