Staff Product Manager – AI User Experiences Full-time

Join the Digital Experiences team as a Senior Product Manager responsible for AI-driven user experiences on our support site. You will be tasked with utilizing artificial intelligence, customer empathy, data-driven logic, and copious creativity to build a UI framework for AI guided experiences that accelerate Intuit customers’ speed to benefit.

We are looking for candidates with a strong track record of managing platform products, demonstrated experience in UI frameworks, deep technical understanding, strong execution capability, and a history of building strong business partnerships and delivering impactful business results.

Responsibilities

• Define and deliver on durable requirements for building Generative AI-driven user experiences, including Tools, Libraries, Analytics solutions, and Paved Roads.
• Prioritize the creation of new interaction patterns, components, and feedback mechanisms for Intuit’s Design System team.
• Conduct Market research on Generative AI-driven interactions and evangelize innovative solutions across the organization.
• Work with content teams on scaling best practices for GenAI voice and tone across Intuit.
• Partner closely with Product Managers and teams from the different Intuit business offerings to understand the requirements and priorities, and to drive to a common goal.
• Work closely with architects and senior engineers to design secure and scalable solutions while ensuring a frictionless user experience.
• Take a data-driven approach in defining success metrics, prioritizing requirements, and communicating plans, progress, and success across a cross-functional team.
• Drive execution and delivery by managing dependencies and plans across a wide breadth of different teams working on GenAI services across Intuit.