The Global Business Solutions Group (GBSG) Digital Experience team is looking for a Staff Content Designer, AI Readiness – Structure, Labeling & Annotation to help deliver next-gen AI-first content experiences across all products in our QuickBooks ecosystem. You’ll work closely with product and content designers, PMs, AI, Engineers, and Design Researchers to shape the user experience and the way our team approaches content creation and management in the age of AI.
Each year we help millions of customers find answers to their questions and get the job done through our Customer Success digital channels. We want to wow them with proactive, intelligent and intuitive solutions that are fueled by amazing content and knowledge harvested from multiple sources. We work in a fun, dynamic, and fast-paced environment where we succeed as a team. If you’ve got what it takes, we’d love to hear from you!
Please note that Intuit is following a hybrid work environment, requiring in-office on average 2-3 days a week.
Responsibilities
We are seeking a talented Staff AI Content & Knowledge Strategist to join our team, contribute to our mission and help us shape the future of self-help experiences.
This role requires a strong understanding of the latest Generative AI developments and tools, as well as content design craft. As a Staff AI Content & Knowledge Strategist, you will:
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