Solutions Engineer, AI Infrastructure Presales Full-time

What You’ll Do

We are seeking a senior Solutions Engineer – Artificial Intelligence (AI) to join our dynamic sales team. As an SE (AI), you will drive the adoption of our AI solutions across various industries. You will identify potential clients, understand their specific needs, and provide tailored AI solutions that enhance their business operations. This role requires a deep understanding of AI technologies and experience relaying technical concepts to a diverse audience.

Who You’ll Work With

The Cloud and AI Infrastructure team is responsible for helping customers change their business using Cisco technology in the data center and on cloud. The team works with customers, partners and engineering teams to take customer problems and turn them into business advantage.

Who You Are

You’re energized by the fast-paced landscape in IT and how AI is changing the world. You love technology and thrive in solving complex problems. You are an amazing presenter and can translate complex technical scenarios into a simple east to understand message. You inspire those around to use technology in innovative ways and use a hands on methods to demonstrate your ideas.

Minimum Qualifications:

• Technical presales / customer-facing experience (preferably selling Compute, Storage, and/or Network solutions).
• Good understanding of programming/scripting languages (e.g. Python, MySQL, Github, Git, GO, ETL, OLAP, RDBMS, Scribus, AWS, Azure, Google, IBM Cloud, or other platforms/programming languages).
• Ability to provide detailed and consumable documentation of standard methodologies for deployment around application acceleration, automation/management efficiencies, enterprise edge, and AI/ML solutions.
• Excellent presentation skills – ability to value-sell and deliver engaging workshops to both technical and non-technical audiences on AI and/or infrastructure topics.
• Fluent in Korean & business English communication.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. Advanced degree is a plus.
• AI experience with Nvidia, IBM, Microsoft, Dell, NetApp, HPE, and/or other AI vendors.
• In-depth understanding of language models, including but not limited to GPT-3, BERT, or similar architectures.
• Experienced with databases (Oracle, PostgreSQL, MySQL, MongoDB, Cassandra, Redis, Snowflake, BigQuery) and AI/ML frameworks (scikit-learn, TensorFlow, PyTorch, Hugging Face).
• Expertise in training and fine-tuning LLMs using popular frameworks such as TensorFlow, PyTorch, or Hugging Face Transformers.
• Experience in deploying LLM models in cloud environments (e.g., AWS, Azure, GCP) and on-premises infrastructure.
• Familiarity with containerization technologies (e.g., Docker or equivalent experience) and orchestration tools (e.g., Kubernetes) for scalable and efficient model deployment.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Why Cisco?

With Cisco, you’re not just embracing the future – you’re helping create it. We are focused on integrating AI into our solutions to transform collaboration, security, networking, observability, and more. We are innovating ethical AI products and infrastructure that enable our customers to stay ahead of cyberattacks, predict and prevent network outages, and make team meetings more productive. Our extensive data sets and broad customer reach means limitless possibilities for you to build impactful AI solutions that solve a wide array of real-world problems. Join us at Cisco where you will innovate with top AI experts and be a part of our mission to power an inclusive future for all.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.