Solutions Consultant – Supply Chain & AI Full-time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

In.Te.S.A. S.p.A. (a company of the Kyndryl Group), as part of its path of growth and positioning as an accelerator of digital transformation projects, is looking for a Solutions Consultant – Supply Chain & AI to be placed in the Solutions Organisation and to play an important role in the development of the company’s positioning strategy and in the industrialisation of digital services offered in the B2B area, with constant supervision of the pre-sales phases.

The Role:

The profile sought must have gained qualified experience in an academic environment or at leading information technology or service companies, innovative digital companies, consultancy firms, in the field of Data Analytics and AI and GenAI, and must have a basic knowledge of the digital supply chain, e.g. EDI services, B2B portals, TMS services, ERP Integration via API, etc. We are looking for a person with knowledge of the dynamics of managing complex projects at medium to large customers and the ability to handle the complexity of engineering digital products or services on enterprise target customers. Finally, a solid value base (fairness and clarity), entrepreneurial skills in carrying out one’s work and the ability to build relationships with senior figures and client decision makers, the ability to influence and manage interdisciplinary teams, as well as the ability to liaise with colleagues and the various corporate bodies involved in the various phases of interaction with clients are required.

Main activities:

• Industrialise the company’s offering solutions to drive service improvement and the development of innovative solutions to better serve customers (from functional requirements through pricing/listing/business case management and supporting content creation).
• Assist in the management of business opportunities or critical projects on specifically selected prospects and customers, supporting the sales team in interacting with pre-sales/post-sales structures and technical areas.
• Coordinating the life cycle of digital services, from requirements to standardisation and sales, including market analysis, functional analysis, documentation and content for pre-sales, sales, marketing and technical teams.
• Representing the company and acting as a point of contact for customers and the various internal entities involved in the different contact phases from pre-sales to delivery and service, including participating in public events and conducting customer presentations and demos.
• Develop and cultivate relationships with relevant stakeholders (including C-Level) and build long-term relationships with customers, building their loyalty to the company.
• Assist in managing business negotiations and the end-to-end sales process.
• Mediate customer requirements with product roadmaps, and ensure customer satisfaction.

Requirements:

• Bachelor’s degree in Engineering, Computer Science, Economics or scientific subjects.
• Thorough knowledge of data analysis, AI and GenAI topics and related linguistic and relational models
• Experience in the management of SaaS solutions for enterprise customers; candidates with previous experience in digital product management will be valued more highly.
• Understanding of the core processes of companies operating in the Industrial and Logistics sector, both nationally and internationally.
• Excellent knowledge of the English language (minimum B2, C1 recommended).
• Excellent ability to use Microsoft Office, in particular Power Point and Excel.

Nice to Have:

• Experience in the management of regulated services and processes.
• Experience or training in inbound/outbound cycles of production and distribution companies
• Knowledge in IT architectures and digital services used via APIs.
• Knowledge and experience in the use of Agile, Sprint, Scrum methodologies.
• Knowledge and experience in using Atlassian suite (Jira and Confluence) and Salesforce.

What we offer.

• Young and dynamic environment. Highly flexible smart working contract.
• Trust and respect for ideas and opinions: everyone in our team is free to share and propose new ideas and solutions.
• Community events and initiatives where you will have the opportunity to discuss company projects related to sustainability, inclusion, and education.

Location: Turin/Milan (with smart working contract)

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Diversity&Inclusion

Selection managers with HR managers, HR recruiters, and employees all have a responsibility to ensure that diversity and inclusion are respected during the selection process. Unconscious biases and stereotypes should not influence our selection processes. We look for the best candidates and the real value they can bring to the organization. We value meritocracy. We value diversity, setting aside our prejudices. All people should have the opportunity to be considered for employment regardless of their race, color, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, disability , military service, pregnancy, childbirth and related medical conditions, or any other characteristic protected by law and our collective bargaining agreements. INTESA will endeavor to make reasonable accommodation to the known physical or mental limitations of a qualified candidate with a disability, unless the accommodation imposes an undue hardship on the operation of our business.

Acknowledgement of code of ethics and code of discipline

Applicants* are encouraged, prior to submitting their application, to review the company’s code of ethics found on our website and note that Intesa’s disciplinary code complies with the relevant provisions of the CCNL metalmeccanici, the collective bargaining agreement for employees and managers of Intesa s.p.a

Who You Are

Look at the job description above

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

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