Senior Technical Program Manager, Generative AI Full-time

Interested in helping defense and national security customers transform their capabilities with Amazon Web Services? This is an exciting opportunity to deliver, grow, and scale our services across our US Amazon Dedicated Cloud (ADC) regions to help these customers move their missions forward.

AWS Utility Computing (UC) provides product innovations – from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

We are seeking a Senior Technical Program Manager (TPM) to own delivering a portfolio of AWS services across a range of ADC regions. This portfolio focuses on our Generative AI services. This role will drive programs that result in meeting the needs of our diverse customers. It will require breaking down challenges into actionable strategies with an eagerness to embrace a fast-paced environment. Our service areas of responsibility include Analytics, Artificial Intelligence and Machine Learning (AI/ML), and Databases.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Please reach out to Josh Sacks at sacksjo@amazon.com for more information

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Key job responsibilities

– Your skills will need to cover both breadth and depth. Success will be shaped by your ability to analyze data, execute a customer-centric strategy, and communicate effectively. You will partner with stakeholders that span different organizations (Engineering, Sales, Finance, etc.) and seniority (hands-on engineers to senior leadership). You will define roadmaps, mitigate risks, prioritize against constraints, and design mechanisms for how your programs achieve success.

– You will establish a deep understanding of customers by diving into the details of their needs. This focus will involve you learning and practicing Amazon’s working backwards approach to delighting customers. Your knowledge of our services will drive greater mission outcomes, from launching brand new capabilities to overcoming obstacles. Your strong skills in technical program management will unlock daily progress in our initiatives.

A day in the life

Our TPMs deliver in an agile environment that embraces the evolving needs of customers. This creates a healthy balance of consistent approaches and unique activities. While no day is the same, our TPMs invest their time in customer deep dives, roadmap sessions with their engineering teams, drafting new strategies, and more.

Our team includes a mix of product and program managers. Each team member has distinct ownership of their own products/programs, but we work together to deliver more than the sum of our parts. We place great value on maintaining harmony between our personal and professional lives.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying

BASIC QUALIFICATIONS

– 5+ years of technical product or program management experience

– 7+ years of working directly with engineering teams experience

– Experience managing programs across cross functional teams, building processes and coordinating release schedules

– 5+ years of technical program management working directly with software engineering teams experience

– Current, active US Government Security Clearance of TS/SCI with Polygraph

PREFERRED QUALIFICATIONS

– 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

– Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership

– Experience developing and executing/delivering product and technical roadmaps

– Experience distilling data and articulating rationale for making difficult trade-offs and prioritization decisions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.