Senior Software Engineer – AI Observability Full-time

Build the future of the AI Data Cloud. Join the Snowflake team.

We are looking for a detail-oriented and analytical AI Engineer to join our Observability team. In this role, you will be responsible for building critical infrastructure that ensures the accuracy, relevance, and overall quality of agentic AI applications built by our users. You will collaborate closely with researchers, software engineers, and product managers to develop the leading AI application observability and optimization platform.

RESPONSIBILITIES:

• Design and implement scalable and efficient tracing and event processing for large-scale data ingestion.
• Develop algorithms and models for evaluating relevance, hallucination, safety of agentic AI systems.
• Optimize evaluation performance through improvements in inference infrastructure and distributed computing techniques.
• Implement monitoring and analytics tools to track application quality metrics and user interactions.
• Collaborate with cross-functional teams to integrate agentic AI apps built at snowflake into the observability platform.
• Stay updated with industry trends and advancements in agentic AI to continuously enhance search quality.
• Provide insights and recommendations to stakeholders on enhancing user experience through better AI quality.

REQUIREMENTS:

• Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.
• Proven experience (5 plus years of experience) in designing and developing production systems for Machine Learning and AI.
• Proficiency in programming languages such as Java, C++ or Python.
• Experience developing or using observability infrastructure such as OpenTelemetry for large-scale applications is a plus.
• Excellent problem-solving skills and ability to troubleshoot complex issues in a production environment.
• Strong communication skills and ability to collaborate effectively in a team environment.
• Ability to adapt to a fast-paced and evolving technological landscape.
• Experience contributing to and maintaining open source is a plus

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?