Senior Software Engineer (AI Applications) Full-time

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose – a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose – people -then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

UKG is a leader in the HCM space, and is at the forefront of artificial intelligence innovation, dedicated to developing cutting-edge generative AI solutions that transform the HR / HCM industry and enhance user experiences. We are seeking a talented and motivated AI Engineers to join our dynamic team and contribute to the development of next-generation AI/GenAI based products and solutions. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.

Responsibilities:

• Software Development: Write clean, maintainable, and efficient code or various software applications and systems.
  • GenAI Product Development: Participate in the entire AI development lifecycle, including data collection, preprocessing, model training, evaluation, and deployment.Assist in researching and experimenting with state-of-the-art generative AI techniques to improve model performance and capabilities.
• Design and Architecture: Participate in design reviews with peers and stakeholders
• Code Review: Review code developed by other developers, providing feedback adhering to industry standard best practices like coding guidelines
• Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide.
• Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner.
• Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences.
• Dev Ops Model: Understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, deploy and maintain the software in production.
• Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 2+ years of professional software development experience.
• Proficiency as a developer using Python, FastAPI, PyTest, Celery and other Python frameworks.
• Experience with software development practices and design patterns.
• Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA.
• Basic understanding of cloud technologies and DevOps principles.
• Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services.

Preferred Qualifications:

• Experience with object-oriented programming, concurrency, design patterns, and REST APIs.
• Experience with CI/CD tooling such as Terraform and GitHub Actions.
• High level familiarity with AI/ML, GenAI, and MLOps concepts.
• Familiarity with frameworks like LangChain and LangGraph.
• Experience with SQL and NoSQL databases such as MongoDB, MSSQL, or Postgres.
• Experience with testing tools such as PyTest, PyMock, xUnit, mocking frameworks, etc.
• Experience with GCP technologies such as VertexAI, BigQuery, GKE, GCS, DataFlow, and Kubeflow.
• Experience with Docker and Kubernetes.
• Experience with Java and Scala a plus.

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com