Senior Product Manager – Conversational AI Full-time

Position Summary…

What you’ll do…

Walmart’s People Product and Design organization is focused on transforming the associate experience for our 2.1M associates across diverse segments, geographies, and demographics through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart’s people-led and tech-powered strategy by building people experiences that serve associates across Walmart US, Sam’s Club, Walmart International and Campus. Our portfolio spans all aspects of the associate journey, including talent acquisition, talent management, workforce planning, learning, benefits, compensation, associate listening, time and attendance, core HR, payroll and more. We proudly serve as a key driver of innovation within Walmart’s Global People organization, reporting through Walmart’s Chief People Officer. The People Product & Design team at Walmart is focused on creating products that drive transformation and growth.

As a Senior Product Manager in the People Product organization, you will have the opportunity to bring your ideas to life, work on 0->1 products and make a lasting impact on the associate experience. Our team values open communication, respect, associate-centricity and strategic thinking that’s anchored on driving outcomes for our business and 2 million associates across the globe. We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization’s boldest digital ambitions.

Responsibilities:

• Responsible for Walmart’s GenAI powered conversational experience, My Assistant, serving our 2.1M associates in over 10 countries, empowering their work.

• Product Strategy: Develop and drive the product roadmap for ‘My Assistant’, aligning with company goals and user needs.

• AI Product Development: Collaborate with engineering teams to build AI-powered features and improvements, leveraging your technical background. Go 1->N as we drive the power of GenAI across Walmart.

• Stakeholder Management: Act as the primary interface between business stakeholders, development teams, and end-users. Communicate effectively to align expectations and deliver results.

Qualifications:

• 5+ years experience as a product manager

• Masters/Bachelors degree in a STEM field

• Track record of creating strategic roadmap, deployment of robust and scalable AI/ML/Data Science solutions and products

• Self-starter with a strong attention to detail and an ability to deal with ambiguity

• Strong background with AI/ML technologies and conversational experiences.

• GenAI product development experience is preferred.

• Data-driven decision-making skills

• Customer obsession and the ability to develop solutions that delight them

• Comfortable working with software engineers to develop scalable solutions

• Experience working with UX designers to create intuitive experiences

• Experience in process design

• Comfortable with engaging with various stakeholders of varying levels across multiple domains

• Organized, disciplined, and able to manage multiple projects simultaneously

• Comfortable dealing with ambiguity

• Stimulated by challenges and ready to engage at Fortune 1 scale

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

– Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management. Option 2: 7 years’ experience in product management or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 4 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location…

508 Sw 8Th St, Bentonville, AR 72712, United States of America