Senior Product Designer – Generative AI Full-time

C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at: C3 AI

We are looking for a Senior Product Designer with solid facilitation, research, visual, and service design skills to help drive our Generative AI Product Suite. You will work closely with product managers, data scientists, and engineers to understand customer issues, design innovative solutions, and ship finished products that allow our customers to make fast and accurate decisions about their business. Your portfolio presentation should demonstrate strong storytelling skills and a command of best practices and design principles.

Who you are:

• Exceptional Communicator and Collaborator: You excel in articulating design concepts and advocating for user-centered design. Your ability to forge strong relationships and effectively communicate your design rationale is paramount in your role.
• Generative AI Enthusiast: Your deep understanding of the technical intricacies of generative AI is critical. You adeptly translate complex AI concepts into accessible and user-friendly design solutions, bridging advanced technology with practical design.
• Data-Driven Designer: You consistently utilize data and analytics to inform your design decisions. This approach ensures that your designs are not only aesthetically pleasing but also aligned with user needs and business goals.
• Craftsmanship Exemplar: Your work showcases meticulous attention to detail, with a keen sense for aesthetics, visual elements, color, and composition. Each design element you create is a testament to functionality paired with visual appeal.
• Ambiguity Navigator: You are adept at charting a course in uncertain and changing environments, transforming ambiguity into clarity and direction in your design approach.
• Ownership and Impact Maker: With considerable autonomy, you take full ownership of your projects. Your empowered approach allows you to make substantial contributions and leave a lasting impact on the product suite.

Responsibilities:

• Lead the full spectrum of the design journey for new features and enhancements, encompassing the end-to-end design process from ideation to user research, creating wireframes, refining visual details, conducting usability testing, and contributing to the design system.
• Collaborate with cross-functional teams, engage with senior leadership, stakeholders, product managers, engineers, subject matter experts to deliver outstanding user experiences.
• Manage design priorities, strategies, and deliverables in an ambiguous and dynamic environment.
• Champion user experience across the organization, fostering a culture of user-centric thinking.

Qualifications:

• A portfolio with examples of complex design challenges that highlight your design process from concept to delivery is required. Applications without portfolios will not be reviewed.
• A minimum of 4 years’ experience specializing in complex enterprise systems.
• A master’s or bachelor’s degree in areas like Human-Computer Interaction, User Experience Design, Graphic Design, Computer Science, Business Analytics, or equivalent fields.
• Outstanding verbal and written communication skills are necessary, including the ability to provide solid justifications for design decisions and influencing stakeholders.
• Capability to quickly adapt and thrive in an Agile setup.
• An unwavering commitment to quality work and a keen eye for detail.
• Fluent in Figma for design and prototyping.
• Fundamental knowledge of HTML, CSS, and JavaScript.

Preferred Qualifications:

• Experience working on products that leverage AI or Generative AI.
• Experience working on complex enterprise tools that streamline workflows and enhance productivity.

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

California Pay Range

$135,000-$175,000 USD

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.