Senior Conversational AI Engineer Full-time

SENIOR CONVERSATIONAL AI ENGINEER

Location: Spain

Why choose us?

HIGH QUALITY PROJECTS. You will take part in demanding projects focused mainly on digitalization or even start projects from scratch. Show us what you’re made of!

LATEST TECHNOLOGIES. We know you love the fascinating world of Salesforce, which is why you’ll continue to grow in this field by working with the latest technologies.

REMOTE POSITION WITHIN SPAIN. Flexibility, what else do we need? You’ll be able to work from the comfort of your home from any location within Spain.

LEARNING. Your current knowledge is never enough, is it? You’ll have access to learning platforms that will train you to become an expert or even start learning one of those skills you know you’ve been wanting to study.

TEAMWORK. This team will always be there for you! We know you’re tough and have a “no task too small” attitude, but you’ll always have a talented teammate to count on if you need to!

INTERNATIONAL TEAM. If you stand out among your peers because you’ve got great English communication skills, you’ll be able to put that to good use! If it’s not your strongest suit, don’t worry! Here’s where you can improve it by working alongside teams distributed all around the world.

CAREER PLAN. It is a fact, here you’ll grow in every direction: vertically towards gaining more responsibilities and increasing in category, and horizontally towards learning new technologies and becoming an expert in your business.

Other benefits that you’ll find:

• Restaurant tickets for every working day!
• Permanent contract: you are here to grow with us!
• Flexible retribution for the Gympass and nursery tickets: take care of your health and your children!
• Referral program: it’s time to bring your colleagues to an awesome team and get rewarded for it!
• Salary and bonuses: it’s a matter of reaching an agreement. We’ll discuss it on our first call!

What will make you successful in this position?

• 6 – 8 years of relevant experience in building chatbot/Virtual Assistant applications using AWS Connect/Lex, Google DialogFlow, Cognigy, or OneReach, Microsoft LUIS, Watson.
• Develop web and mobile applications using Javascript.
• Experience with continuous integration, delivery, and deployment pipelines for distributed apps.
• Ability to Integrate with REST APIs or other back-end frameworks.
• Worked with training and testing of Bots.
• Must 4 years experience in analyzing real agents Chat conversation with the agent to train the Chatbot.
• Must excellent expertise with designing Conversational Flows.
• Experience in defining bot personas and dialog design (NLU / Dialog training).
• Experience in Cognigy an advantage (Cognigy will provide training in case necessary skills-build up)
• Experience in UX design and/or UI development for web/mobile applications would be advantageous
• Experience in NodeJS and AWS, Azure components for deployment.
• Experience working on Agile Methodologies.
• Knowledge integrating web services and applications using REST APIs & JSON
• Must Knowledge of Natural Language Processing, Machine Learning algorithms, models, and principles.

What will be your mission?

• Design and develop cutting-edge, scalable conversational AI applications.
• Prepare conversational user flows, and process flows.
• Implement conversational flows in a Conv AI platform like AWS Connect/Lex, Cognigy, Google DialogFlow, or RASA.
• Integrate virtual assistants with other applications and web services.
• Develop high-quality, production ready code with optimal CI/CD pipelines on AWS/Azure for rapid iteration of the application.
• Work closely with the Chief Architect, Conversation AI team, product management, design and the rest of the front-end team.
• Excellent communication and presentation skills in English, German is a plus, Spanish B2 onwards.

To sum up!

Apply for this position if you want to remain a successful professional surrounded by a healthy and trendy environment.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.