Senior Consultant, Consultant, AI & Data, ConvergeCONSUMER Role, SAMA Full-time

Job description

Connect to your Industry

Take your career to the next level by joining one of the world’s leading and most recognised professional services firms. Within Deloitte’s ConvergeCONSUMER offering, we imagine, deliver and run innovative solutions to help our Consumer clients solve complex challenges and maximize the value of their data.

You’ll build trusted relationships with business stakeholders and use the most exciting new technologies available to deliver data-driven programmes that transform organisations. Your advice will help clients position their organisations to succeed in an ever-evolving marketplace.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

This role will help us drive our rapidly growing ConvergeCONSUMER proposition as part of our Consumer growth strategy and is aligned to Deloitte’s AI Scaling & Transformation group.

ConvergeCONSUMER is a suite of analytics accelerators and solutions, combined with 3rd party data that help clients manage the transition from “mass” [produced products] to “micro” [tailored products and experiences]. Our team also provides advisory and integration services in the areas of Revenue Growth Management (RGM) and Trade Promotion Management/Optimisation, collaborating with colleagues in the UK, Europe and globally.

ConvergeCONSUMER is organised in four areas, aligned to the capability we believe Consumer organisations needed to develop to growth their businesses and manage the transition from “mass to micro”. Practitioners in our team will have opportunities to develop their capability and understanding across all four pillars, while typically majoring in one of these (and sometimes a sub-category). The four areas are:

• Know the Customer & Consumer: We identify and understand our client’s customers/consumers to enable accurate targeting of experiences, products, and services.
• Predict Demand: We help our clients scale and optimise their business operations in line with demand signals from consumers and the macro environment.
• Make Better Decisions: We help our clients to optimise and tailor their product portfolio, pricing decisions, promotion practices, place (e.g. route to market, store locations) and marketing mix decisions to align with their objectives.
• Personalise Experiences: We help our client’s drive consumer engagement, loyalty and lifetime value through targeted experiences across digital and physical touchpoints.

The responsibilities of the role (subject to your individual plan) could include:

• Help deliver projects in the area of Revenue Growth Management, TPx (TPM/TPO) and/or spatial analytics, simulation & data science
• Contribute to the roadmap design and evolution of ConvergeCONSUMER, helping to bring on new solutions, assets and accelerators or re-purpose existing solutions for new client use cases
• Network and collaborate with colleagues in Europe and globally to support engagements and knowledge sharing
• Supporting the winning of new business through leading response teams, preparing response materials and supporting client presentations
• Supporting the management of ConvergeCONSUMER assets and intellectual property
• Manage, maintain and grow strong relationships with clients, alliance partners and third-party data providers

Connect to your skills and professional experience

We are looking for candidates who 1) have a passion for and experience in the consumer and/or retail sector, 2) have consulting/advisory experience and 3) have experience at the intersection of strategy and analytics in one or more of the ConvergeCONSUMER focus areas.

• Understanding of the consumer and/or retail sectors and their challenges/opportunities
• Experience and/or knowledge of one or all of Revenue Growth Management (RGM), Sales, Customer Marketing, Pricing Strategies and commercial finance
• Experience leading small teams and managing their workload, timelines, delivery quality as well as supporting their career development
• Experience working in a professional services, client service delivery or consulting environment or able to demonstrate relevant experience and competencies
• Knowledge of trade promotion management solution capabilities and software ecosystem with depth of knowledge in one particular solution (optional, dependent on focus area)
• Strong communication skills, able to present clearly with brevity, clarity and impact
• Experience working in cross-functional and geographically dispersed teams
• Experience managing projects including scope management, timelines, risks, issues, actions and decisions
• Ability to review complex data, pulling out key insights and translating into high-level executive summary storylines and concise practical execution plans
• Hands-on experience with data engineering and data visualisation tools and techniques/or configuring trade promotion management solutions

Connect to your business – Consulting

Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. Deloitte is far ahead of any of our immediate competitors.” – Sophia, Consulting

Our hybrid working policy

You’ll be based in London with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you’ll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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