Senior Business Analyst – Enterprise AI/ML Strategy & Analytics Full-time

Center 3 (19075), United States of America, McLean, Virginia

Senior Business Analyst – Enterprise AI/ML Strategy & Analytics

Our company:

Capital One is on a journey to innovate at the frontier of AI and machine learning, to change banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI and ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied data science and engineering teams and evolving our industry-leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.

Our organization:

The Enterprise AI/ML Product (Artificial Intelligence / Machine Learning Product) organization powers real-time, intelligent banking at Capital One through cutting-edge AI/ML capabilities and safe scaling of business-led innovations. Enterprise AI/ML is launching Capital One AI use cases and capabilities, advancing state-of-the-art AI technologies, building a well-managed enterprise platform, and delivering an easy-to-use platform experience.

Our team:

The Strategy & Analytics team is a new and growing team of business analysts within the Enterprise AI/ML Product organization. This small but mighty team advises AI/ML leadership and Product Managers on product strategy, product and business analytics, and emerging innovation trends across Capital One.

Your role:

As a Senior Business Analyst, you will apply your strategic and analytical skills to solve complex problems across machine learning platforms, generative AI, and frontier ML research & development.

Specific responsibilities may include, but are not limited to:

• Problem solving: Partnering with product leaders to estimate and track value creation for new AI and ML use cases and capabilities
• Data analysis: Using data to understand how platforms and products are performing, and developing dashboards to provide transparency to platform leaders and stakeholders
• Financial analysis: Developing approaches for estimating potential costs and benefits of new AI and ML use cases
• Strategy: Scanning and analyzing the landscape of emerging AI and ML solutions inside and outside Capital One, as we seek to incubate next-generation innovation
• Product: Guiding business partners to evaluate opportunities for leveraging AI and ML technologies to drive business value
• Communication & influence: Collaborating with cross-functional teams and presenting to senior leaders, to influence strategic AI and ML decisions

Basic Qualifications:

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 1 year of experience in analysis

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• At least 2 years of experience in analysis
• 1+ years of experience in consulting, investing, technology strategy, product management, or similar roles
• 1+ years working at a technology or fintech company
• Knowledge of or demonstrated investment in learning about emerging generative AI and machine learning methods, techniques, and applications

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).