QA Manager – Gen AI Full-time

Company Description

Join the team redefining how the world experiences design.

Hey, g’day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point.

Job Description

About the group

Gen AI’s mission is to build groundbreaking experiences, technologies and platforms to empower everyone to design with the power of generative AI.

2024 is an incredible time to join. The problem space and industry are advancing quickly and you will have direct influence on our plans to scale AI experiences for over 100 million Canva customers.

We are looking for a QA engineering manager with relevant experience to help us build the future of AI at Canva. This role will be responsible for the QA Engineers and overall QA function across these groups:

• AI Platform
  • Empower Canva to prototype, improve and productionise industry-leading AI quickly, safely and at scale
• AI Research
  • Research and develop trusted & powerful AI models to power world-leading features for creative productivity across Canva
• Generative Experience
  • Empower the world to design by developing and applying AI that can create every type of design and ingredient on Canva.
• Conversational Experience
  • Empower the world to design by giving every person and team access to their own creative collaborator.
• Removebg
  • Standalone product

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that’s all part of the fun. So this will give you the flavour of the type of things you’ll be working on when you start, but this will likely evolve.

You will:

• Coach, mentor, and strengthen a team of 5 QA engineers while developing your coaching capability to scale the team and meet the needs of the Gen AI group
• Work closely with the Product Manager and Tech Lead to understand the product roadmap
• Plan QA Support for all group projects
• Identify opportunities to improve quality in the group, and set goals and drive actions for the Gen AI QA team
• Guide and inspire QA Engineers to increase their impact by setting growth goals around automation, performance, machine learning, and other skills
• Work closely with other QA leads to set and drive QA goals across the QA Subspecialty
• Perform structured performance reviews, conduct regular 1:1s, and participate in the hiring process of new QA engineers

What we’re looking for

• You have experience leading or mentoring QA engineers and guiding other team members with testing best practices
• You have experience with Machine Learning Model testing or leading QA for AI projects
• You have experience working with product teams and defining the QA process for your team. This may involve looking at the current development process for each team, identifying opportunities for injecting quality, and advocating for process changes to improve product quality
• You can work collaboratively with team members and communicate effectively
• You can break down goals into achievable milestones, define clear outcomes and measures of success, and hold team members accountable throughout the project
• You have experience with defining QA metrics and driving actions to improve them
• You have experience testing complex web and mobile apps (iOS and Android). You are meticulous in your work and passionate about testing. You consider every possible scenario during exploratory testing and can spot bugs that others might not notice.
• You have FE and Mobile test automation experience and/or have automated trivial tasks using a scripting language like Bash or Python. You have a good understanding of what needs to be included in unit, integration, and end-to-end tests and can coach engineers on what needs to be automated.

What’s in it for you?

Achieving our crazy big goals motivates us to work hard – and we do – but you’ll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here’s a taste of what’s on offer:

• Equity packages – we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above – we still want to hear from you!

Please note that interviews are conducted virtually.