Project Specialist – AI Data, Linguistic Intelligence, TnS Full-time

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve. Join us.

Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team & role
The Linguistic Intelligence team is responsible for undertaking language-related annotation projects, specialising in large-volume data annotation supporting multi-language model development, cross-language understanding, language identification and language research.

As a Project Specialist in the Linguistic Intelligence team, you will be the project owner driving end to end project management (from requirement gathering to project closure) related to large-volume data annotation supporting multi-language model development, cross-language understanding, language identification and language research. You will be working closely with cross functional and global stakeholders to drive the success of data annotation services for all of the company’s international products, which can also help international products build their own data ecological security.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Responsibilities
– Responsible for the full life cycle management of key projects of the AI data service team, able to deliver the project on time with high quality. Able to analyse project delivery and efficiency through quantitative and qualitative analysis.
– Proactively collaborate with cross-functional departments for project evaluation, resources coordination and subsequent works.
– Deeply understand the implementation of frontline labeling teams and work with the demand side to develop and optimize labeling guidelines and SOPs.
-Conduct quality management, progress management and risk management by data analysis.
-Continuously optimize the project process and improve the efficiency of project implementation through combining with business characteristics.

Qualifications

Minimum Requirements:
-Bachelor’s Degree or equivalent education/experience, advanced degree is preferred.
-Minimum 3 years of experience in Project Management (end to end) skills, ability to control and manage projects as well as excellent coordination, collaborative, and time management ability.
-Proficiency ( both written and verbal) in Mandarin and full proficiency in English due to working with the Chinese market and with Mandarin speakers stakeholders.

Preferred Qualifications:
– Working experience in labelling, Quality management and training experience will be an advantage. Linguistic background is a plus.
– Familiar with office software such as Excel, Word, etc. Experience with data processing tools and other data analysis capabilities are preferred.
– Proven experience in cross functional work, stakeholder management and managing vendors.
– Flexibility with work schedule and different time zones.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.