Program Coordinator, Prudential Corporate AI Lab and Incubator Full-time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Prudential AI Lab is a newly set-up initiative and team under Prudential Singapore but with global scope and responsibilities for running AI Product incubation acceleration program, enable group wide AI experimentation and AI Product innovation.

The Program Coordinator plays a crucial role supporting the Ecosystem Lead and Program Head, in building and managing relationships between the Prudential AI Lab internal Prudential stakeholders, Local Business Units (LBU) and external ecosystem participants that include startups, higher education institutions, regulators, research institutes, and government agencies.

The role also involves continuous internal engagement with Prudential’s Local Business Units (LBUs) to help communicate problem statements, AI Product ideas and with teams to participate and go through the AI product incubation process.

There will be need for coordination and engagement with external ecosystem and outreach to recruit external teams and experts to participate in the AI Lab’s work and be part of the incubation program. The Program Coordinator will be reporting to the AI Lab Programming Head responsible for day to day AI Lab operations.

This role offers an exciting opportunity to work on the AI Lab’s ecosystem strategy, build impactful partnerships, and drive the adoption of cutting-edge AI solutions within Prudential and beyond. The Program Coordinator will play a key role in assisting of fostering collaboration, knowledge sharing, and innovation, contributing to the success of the AI Lab and AI Incubator.

Job Description:

External Ecosystem Relationship Liaison

• Build and maintain strong relationships with key external AI ecosystem participants in Singapore as well in key external markets leveraging the Prudential Group connections and resources.

• Help to support in Identifying and engaging with relevant startups, higher education institutions, regulators, research institutes, and government agencies

• Facilitate communication between the AI Lab and external partners.

• Track and manage partnership agreements and MOUs with external entities

Internal Engagement and Problem Sourcing

• Actively communicate with Prudential’s LBUs to source problem statements and ideas for the AI product incubation process

• Schedule and support leads in regular engagements e.g. workshops, meetings, and brainstorming sessions with LBU teams to identify potential AI solutions.

• Coordinate with key internal stakeholders e.g. Prudential comms, to promote and manage the relationships and support AI Lab success

• Promote the AI Lab’s capabilities and success stories internally to drive engagement and participation.

External Ecosystem Participation

• Support external ecosystem participation in the AI Lab’s innovation cohorts, and associated events

• Coordinate with external experts to serve as advisors, speakers, or mentors for AI Lab initiatives

• Facilitate the onboarding and integration of external teams participating in the AI Lab’s programs

• Manage the flow of information and external participants

Engagement and Communication Support

• Support the AI Lab’s overall engagement and communication efforts

• Contribute to the development of marketing materials, case studies, and thought leadership content

• Promote the relevant AI Lab at industry events, conferences, and meetings to promote its work and capabilities

• Collaborate with Prudential’s marketing and communications teams to align messaging and branding

Team Management

• Collaborate with the partners on engagement, marketing and comms activities

Reporting and Collaboration

• Report directly to the AI Lab Program Head, providing regular updates

• Collaborate closely with the AI Lab’s technical and program management teams to align with AI Lab’s overall objectives

• Contribute to the development and implementation of the AI Lab’s strategic roadmap

Who we are looking for:

• Bachelor’s or Master’s degree in Business, Marketing, Communications, or a related field

• Proven experience (3+ years) in partnership management, business development, or ecosystem engagement

• Network within the AI and innovation ecosystem, including startups, academia, and government agencies

• Excellent communication and presentation skills, with the ability to engage diverse stakeholders

• Familiarity with AI technologies and their applications in the insurance industry

• Passion for innovation and a drive to position Prudential at the forefront of AI in the insurance industry

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.