Production Systems Engineer, Fleet AI Systems (NetZero) Full-time

Production Systems Engineer, Fleet AI Systems (NetZero)

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Menlo Park, CA

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Meta is seeking a Production Systems Engineer to join our Release to Production (RTP) team. Our servers and data centers are the foundation upon which our rapidly scaling infrastructure operates efficiently to deliver our innovative services. The RTP team is responsible for the Hardware Lifecycle of all Meta servers including pre-production hands-on system and hardware debugging and stress testing, enabling production-ready system monitoring, automated provisioning and automated remediation of issues. RTP Engineers work closely with hardware designers, system manufacturers, component vendors, capacity engineering, production engineering, Facebook services, and data center operations teams to test systems before release to our production data centers, and to track the health and lifecycle of servers in production.

Production Systems Engineer, Fleet AI Systems (NetZero) Responsibilities

• Interface with external vendors and internal hardware, mechanical, power, thermal, manufacturing and software engineers to understand system architecture to develop and execute the test suites for various architectures
• Proactively create experiments and tooling to detect and diagnose hardware/firmware/software health issues
• Develop test framework for large-scale test automation inside fleet during product development and after mass production
• Implement remediations across software and hardware stack according to plan, while keeping a thorough procedural record and data log
• Develop and publish updates on resolutions and communicate findings internally. Troubleshoot, diagnose and root cause of system failures and isolate the components/failure scenarios while working with internal & external stakeholders
• Develop visibility through data visualization and implement systemic solutions to hardware health issues
• Drive necessary discussion with external and internal teams on test specification and methodologies to improve test quality continuously
• Contribute to Meta’s 2030 Net Zero targets by evaluating sustainability, carbon footprint of new hardware design and infrastructure design. Partner with Net Zero teams to implement strategies across infrastructure for reuse, recycling, energy aware computing and quality practices for deployed and decommissioned hardware

Minimum Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 4+ years of experience in hardware system support, knowledge of server architecture and components
• Experience with Energy Aware Computing and/or Sustainable Infrastructure Design
• Experience with Linux and scripting. Experience in changing system configurations and measuring change impact
• Experience working in a matrix organization. Engineering for different server system/data center products

Preferred Qualifications

• 4+ years experience in Production support at scale
• 4+ years experience in full system technologies, full system lifecycle
• Experience supporting AI/HPC systems and/or related components at scale. Experience in post-production hyperscale post-production environments, solutions

For those who live in or expect to work from California if hired for this position, please click here for additional information.

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About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com .

$124,000/year to $191,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.