Product Design Lead (Gen AI) Full-time

*Please include portfolio with application
Strong market rates – Hybrid working (x3 days) – Excellent benefits

As a Snr UX/UI Designer at Synechron you will take part in internal project kick-off meetings to understand the business needs, brand, users/customers and gather all creative requirements from clients or Synechron stakeholders. You will work with technology and creative leads to map out the user journey and website/application architecture that will lay the foundations for a successful digital platform.

Responsibilities:

Leadership & Team Management:

• Lead, mentor, and inspire a team of UX/UI designers
• Facilitate professional development and growth within the team
• Foster a collaborative design environment
• Senior stakeholder management

Design Strategy:

• Develop and implement design strategies that align with business goals
• Advocate for user-centered design approaches across the organisation
• Collaborate with Product Managers, developers, and other stakeholders to define design vision and strategy

Project Management:

• Oversee multiple design projects, ensuring timely delivery and high-quality outputs
• Manage design resources and prioritize work to meet deadlines
• Conduct regular design reviews and provide constructive feedback

User Research & Testing:

• Lead user research initiatives to understand user needs and behaviors
• Plan and conduct usability testing sessions and interpret results
• Translate research findings into actionable design improvements

Design Execution:

• Create wireframes, prototypes, and high-fidelity designs for web and mobile applications
• Ensure all designs are aligned with brand guidelines and accessibility standards
• Stay current with industry trends and incorporate best practices into the design process

Collaboration:

• Work closely with cross-functional teams including development, marketing, and sales
• Communicate design concepts and specifications clearly to stakeholders
• Participate in product roadmap planning and prioritization

• 7+ years of experience in UX/UI design, with at least 3 years in a leadership role
• Proven track record of delivering successful digital products and experiences
• Extensive hands-on experience leading UX research in a product design environment across the Design Thinking stages
• Experience with Gen AI a bonus
• Self-starter with the ability to define goals and strategies
• Experience designing internal products and tools
• Significant experience working with senior stakeholders and engineers
• Experience with Agile/Scrum methodologies is a plus
• Expertise in design and prototyping in Figma
• Excellent communication, presentation, and interpersonal skills
• Ability to think strategically and solve complex problems
• Creative problem solver comfortable dealing with uncertainty.
• Ability to lead workshops relating to UX Research both in-person & remote
• Create strong UI prototypes and high-fidelity designs showcased in a portfolio
• Proactive and positive attitude, with strong attention to detail & analytical skills
• Outstanding written and oral communication skills

Portfolio:

• A strong portfolio showcasing a range of UX/UI design projects, including examples of leading design teams and strategic thinking

Desirable Skills, Experience and Competencies:

• Experience with agile methodology
• Experience working in a fintech industry
• Bachelor’s/University degree

Synechron

Synechron Technologies draws on over 17 years of financial services IT consulting experience to provide expert systems integration expertise and technical development work in highly complex areas within financial services this making it one of the fastest-growing digital, business consulting, and technology firms around the world.

Headquartered in New York and with 22 offices around the world, Synechron has limitless opportunities for our ambitious and innovative employees to contribute to our growth story.

We are embracing the most cutting-edge innovations in areas like Blockchain, Artificial intelligence, Machine Learning, and Cloud Computing as well as delivering end-to-end Consulting, Technology, and front-to-back application design capability that allows us to see a project through from start-to-finish as a trusted advisor and partner to our clients, this allowing our people to work on the most industry-leading initiatives that will shape the future of the financial services industry. This has helped us to grow to $850+ million in annual revenue and 13,000 employees.

Synechron’s Diversity Statement

Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate.