Principal Product Manager, Tech for Intuit – AI Powered Hybrid Workplace Full-time

Principal Product Manager, Tech for Intuit – AI Powered Hybrid Workplace

The Tech for Intuit organization at Intuit is looking for a dynamic Principal Product Manager who is user-centric and can transform the technology that powers our hybrid workforce.

You are passionate about creating products that change the way employees work. You are a product person through and through. You are a customer advocate (which in this team is the Intuit Workforce) first and know how to balance that responsibility with the business analytics/metrics that drive success. You bring that ethos to work every single day, where you partner with design, analytics, and engineering team members to create and deliver integrated, innovative end-to-end employee experiences.

As a Principal Product Manager in the Tech 4 Intuit Product Organization, you will be responsible for the strategy, roadmap and execution of reimagining employee experiences such as the Hybrid Work/Workplace Tech Experiences and Hybrid Employee Events Experiences by leveraging AI, automation, low-code no code and RPA technologies. The successful candidate will collaborate closely with engineering teams, our platform groups, our internal stakeholders and external partners (vendors) to develop and implement a comprehensive build vs. buy technology strategy. The experiences you will own strategy and execution for will accelerate workforce velocity and enable Intuit employees to collaborate effectively with each other.

Responsibilities

• Serve as the product visionary and product owner to drive the evolution of the hybrid workplace and events tech portfolio.
• Partner with stakeholders, user groups/user personas across Intuit to continue to understand pain points to build and maintain capability vision, strategy and roadmap.
• Deliver product requirements with prioritized features and establish the operational rigor for operating and improving the capabilities you own
• Serve as the product evangelist, advocating for the customer every step of the way – and evangelizing how technology can enable the customer outcomes.
• Define customer benefits and clarify user priorities to drive decision making
• Work with the architecture, engineering and design teams to prioritize short-term and long-term goals
• Manage several large IT vendors – influencing roadmaps, building partnerships and ensuring accountability (i.e. Zoom, Google, Swoogo, Poly, ServiceNow etc).
• Serve as the subject matter expert in the given workforce technology capabilities – with knowledge about industry benchmark, and the capability market landscape
• Monitor and measure product/capability performance – analyze capability NPS, product usage, conduct follow-me-home’s and operations data.
• Monitor overall app utilization across Intuit, discover new trends and apps and analyze usage patterns.