Principal, Generative AI, Trust and Safety Full-time

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in data analytics, Trust and Safety, policy, cyber-security, business strategy, or related fields.

Preferred qualifications:

• Master’s degree, PhD, or equivalent practical experience.
• Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.
• Experience with machine learning (ML).
• Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or with scripting/programming languages (e.g., Python).
• Experience working with policy teams.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed – with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Principal, you’ll collaborate with many teams within and outside of Trust and Safety. You will partner with the Engineering, Product, Legal, Policy, and Scaled Operation teams to drive operational performance and lower abuse rates. You will lead teams responsible for reducing policy violating activity across all products and policies. You will also enable the deployment of key defenses to stop abuse, and lead process improvement efforts to improve speed and quality of response to abuse. You will identify platform needs, influence enforcement capability design, and provide support to the team.

In Google Search, we’re reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you’ll have an opportunity to make an impact on billions of people globally.

Responsibilities

• Design and implement integrations between business objectives and business systems, and design and build strategies that support business systems.
• Conduct analysis, optimize business performance, and deliver within product areas by analyzing data, identifying trends, and developing solutions that improve business performance.
• Manage projects involving multiple stakeholders, timelines, important organizational implications, and changing circumstances.
• Lead and oversee talent acquisition, performance management, team goals, and deliverables.
• Work across user centric issues in search results that prevent user harm, financial fraud, and identity theft.