Principal Engineer-AI Science Full-time

When you join Verizon

You want more out of a career. A place to share your ideas freely – even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love – driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together – lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing…

The role requires expertise in developing next-generation AI/ML models to improve network planning, engineering, and assurance platforms thereby improving the customer experience.

Network AI as a core competency, and you will lead the AI use cases to improve network visibility, proactive maintenance and monitor performance degradations across the global network footprint. Help internal network monitoring teams perform smooth day-to-day operations by building AI models to improve efficiency in troubleshooting and reduce MTTR/tickets.

You will be responsible for:

• Driving AI-infused network use cases with cross-functional teams delivering business value.
• Identifying and defining new process improvement and or business opportunities.
• Contributing to the GenAI solutions to reduce the network engineer’s cognitive load.
• Data mining or extracting usable data from valuable data sources.
• Mentoring and Moulding team with guidance and support in modelling and delivery.
• Working closely with management to prioritize business and information needs.
• Gathering / Focusing on functional and non-functional requirements from business stakeholders.
• Following all the ML lifecycle procedures defined by the responsible AI framework.
• Articulating the story behind the solution in every stage through executive presentations.
• Managing internal/external stakeholders and executive leadership.
• Building a culture of innovation with cross-functional teams.
• Participating in internal and external forums.

What we’re looking for…

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience with modelling techniques, applications, and implementations using Statistics (Hypothesis testing, Discriminant analysis, Linear/Logistic regression, PCA, vector analysis), Forecasting (Time Series), Machine Learning (Classification, Clustering, Collaborating filtering) and AI Algorithms (GenAI/NLP, Deep Learning, Cognitive Analytics, Optimization, Non-Linear Algorithms).
• Experience working with GCP, Big Query/SQL, Python and Spark
• Experience in writing complex queries to extract the data to build and derive the model features to draw business insights.

Even better if you have one or more of the following:

• Two or more years of experience in the telecom network domain.
• Two or more years of experience with developing and deploying machine learning models to production.
• Experience in building scoring models, and anomaly detection solutions.

Where you’ll be working
In this hybrid role, you’ll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours
40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.