Principal Designer, AI Team, Intuit Design System Full-time

At Intuit, our mission is to Power Prosperity for consumers and small businesses around the world. Governed by the Intuit Design System (IDS), Intuit Assist delivers a personalized next-generation AI that is embedded across Intuits platform and products. With a common user interface, Intuit Assist uses powerful and relevant contextual data to deliver personalized financial insights to over 100 million small businesses and consumer customers. Our goal is to deliver company-wide, multi-theme design system for Intuit’s AI solutions that accelerates Intuit’s mission by delivering innovative and foundational design system guidelines, tools, and services that support Intuit designers and developers across TurboTax, QuickBooks, Credit Karma, Mailchimp, and many other Intuit offerings.

To help us achieve this, we are seeking a systems-thinking Principal Designer for the IDS’s AI team focused on artificial intelligence-based experiences. In this role, you’ll utilize your visual, interaction, and user research skills to help craft our vision and define the business strategy for our artificial intelligence offerings in partnership with a multiplicity of engineers, designers, and product leaders. Designers at Intuit are persuasive, data-driven storytellers. They motivate teams to seek, utilize and deliver customer insights throughout the product and service lifecycle, providing teams with relevant recommendations and holding them accountable to insights.

Responsibilities

• Lead the research that guides the design of generative and predictive artificial intelligence components and interaction patterns for Intuit’s design system focused on Intuit Assist and the underlying GenOS platform upon which it is built.
• Turn research findings into expertly curated IDS Figma libraries and associated design system documentation.
• Bring teams together across the company through workshops and sprints to align on innovative scalable solutions.
• Create the customer validation strategy that allows us to discover new ways in which generative and predictive artificial intelligence can scale throughout our product ecosystem via experimentation and and assist in the establishment of the company’s design strategy for artificial intelligence.
• Act as a subject matter expert on the human side of artificial intelligence and how to envision a best in class experiences to other designers and developers implementing our work into their products.
• Seamlessly partner with product developers to realize the implementation of design system elements with a high degree of understanding and care for the craft of engineering.
• Work across business units with diverse customer needs and business challenges to identify and drive opportunities for end-to-end design and better customer outcomes.
• Extend the language of our design system to influence the company’s ability to design for emotion at scale.