Policy Program Manager, Devices Trust & AI Policy Full-time

Are you interested in Amazon devices like the Echo and Dot? Are you passionate about building trustworthy Kids device experiences? Are you excited by the challenge and sense of ownership that comes from leading projects at Amazonian scale? Do you enjoy working in an fast-paced environment, solving complex operations and technical problems by delivering innovative solutions? If so, then we want to talk to you!

We are the team that manage the content policies that govern experiences across Amazon devices, and are seeking a Program Manager to drive policy-compliant solutions across AI-enabled Kids experiences. The right person for this role will have solid experience delivering successful projects, managing deadlines and risks across multiple global teams, communicating effectively to stakeholders and closely with the cross-functional teams to deliver scalable programs and launch cool new devices and features to global customers. Our environment is very fast-paced and requires someone who is flexible, has a bias for action, is detail-oriented, holds high personal standards, and is comfortable tracking many threads across many teams.

As Program Manager, you’ll own end-to-end project delivery for Kids AI Content Policy and coordinate across multiple global, cross-functional teams to make things happen. You’ll deliver results when faced with ambiguous circumstances and roadblocks. Your judgment and intuition are right, a lot, and you know when to ask the right questions.

As a Program Manager you will:

Focus on policy projects that support global devices, with an emphasis on Kids experiences

Deliver moderately-complex medium to large scale projects from initiation through delivery

Gather requirements from appropriate business owners, write clear and detailed functional specifications, and drive technical scoping as needed in collaboration with technical program manager(s)

Model and design projects with future global roadmap and constraints in mind

Manage the creation of policies and operational process improvements

Serve as a primary escalation point for Devices Trust & AI Policy team members, developers and internal business partners

Recommend process improvements to the way projects are scoped, built, tested and deployed across the devices organization

Key job responsibilities

As Program Manager, you’ll own end-to-end project delivery for Alexa Content Policy and coordinate across multiple global, cross-functional teams to make things happen. You’ll deliver results when faced with ambiguous circumstances and roadblocks. Your judgment and intuition are right, a lot, and you know when to ask the right questions.

BASIC QUALIFICATIONS

– Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent

PREFERRED QUALIFICATIONS

– Experience in program requirements definition, together with data and metrics leveraging to drive improvements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.