At Probe CX, we’re powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
Contribute to shaping the data culture of Australia’s leading Business Process Outsourcing organisation. Support clients across both private and public sectors in unlocking the full potential of digital and AI innovations to extract significant value.
About the Role :
We are working with a range of clients in Government, Retail, Utilities, Finance and Logistics and are seeking a highly skilled and experienced Operations Lead to join our team.
As the Operations Lead for the Data, Reporting and AI Platform, you will play a crucial role in managing and optimising the operational aspects of the platform, ensuring it is functioning correctly and supports the diverse needs of our data initiatives.
This role requires a seasoned operations professional with a deep understanding of platform management, data processing, reporting systems, and AI workflows. This platform is being designed to use market-leading technologies and will serve as the cornerstone for our modern reporting and AI solutions accessed by many of our clients and contact centres.
We are in the early stages of executing our Digital Strategy, so as the Operations Lead in the team, you will be at the forefront of technological innovation and delivery, influencing the strategic direction of our data, reporting and AI capabilities.
As the Operations Lead you will :
Key Skills and Attributes Required:
What we can offer you
Embark on a transformative journey as Operations Lead, leveraging your expertise to masterfully navigate platform management, data processes, reporting systems, and AI workflows .Apply now and be the driving force in reshaping our technological landscape!
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