OpenShift (AI) Sales Specialist Full-time

Your Role and Responsibilities
The OpenShift Sales Specialist for AI assumes a pivotal role in providing expert sales support for the seamless execution of Go-To-Market (GTM) strategies related to Red Hat OpenShift AI (RHOAI) in India. This role involves leveraging AI strategically to help our customers make the most of their unique data, giving them a competitive edge. It includes tasks like training, building, and managing AI models to achieve significant business outcomes. The successful candidate must possess a unique blend of domain expertise, adept relationship management, and technical prowess to bolster sales initiatives effectively.

The ideal candidate will boast a track record of leadership in steering successful AI initiatives within enterprise settings, whether through direct sales, ownership as a product lead/technical expert, or engagement in consulting projects. Demonstrating the ability to usher these initiatives into production while showcasing tangible business value and outcomes is paramount. This remote role assumes GEO-level ownership, encompassing both business and technical responsibilities.

The role necessitates a diverse set of customer-facing skills, spanning interactions with data scientists, developers, and professionals to C-suite executives. Engaging in evangelism conversations and activities is a key facet of this position. A significant portion of the role involves consulting on GTM strategies with Product Business Units and providing mentorship in the execution of winning sales plays in collaboration with Cloud Service Providers, SIs, and third-party Independent Software Vendors (ISVs).

Establishing and nurturing relationships with System Integrators (SI)/Regional SIs, Cloud Service Provider account teams, and key executives is integral to the role. These connections play a pivotal role in collaborative selling efforts and contribute to the development of a robust AI partner ecosystem. Proactively managing and expanding these relationships is a requirement.
The foundational expertise of the candidate is instrumental in facilitating and expediting GTM execution drawn from firsthand experience in navigating the challenges of implementing AI within enterprises. This relatable, experiential knowledge enables this individual to propose credible Red Hat solutions tailored to address customer challenges. As the center of gravity for our RHOAI GTM, the incumbent should feel at ease articulating a narrative centered around AI delivery, grounded in prior experiences. This role may carry a Team Lead designation.
What you will do

• Consult on and enable successful execution of RHOAI GTM
• Be the virtual leader for RHOAI sales tactics.
• Educate customers and stakeholders alike on the value of Red Hat’s RHOAI solution
• Lead and enable on hyper-competitive sales situations for RHOAI
• Build lasting relationships with cloud providers, ISVs, and other 3rd parties for joint GTM
• Interface with regional sales leadership for account planning and GTM

Introduction
At IBM, Technical Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You’ll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You’ll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes.

Required Technical and Professional Expertise

• 8+ years of direct sales, pre-sales or business development experience with 5+ years in Machine Learning, Data Science, Artificial Intelligence
• Ideate business use cases with Data Scientist, Developers, Line of Business and C-suite leaders
• Effective pipeline development leveraging cross functional teams and design programs and execute strategies to achieve desired pipeline
• Extensive community brand in circles such as AI User Group or other AI Communities
• Must have FSI industry vertical experience
• Recognized thought leadership in AI/MLOps
• Experience delivering technical presentations and leading business value sessions.
• Experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.
• Executive presence with public speaking skills
• Expert Practitioner of the Challenger Sales Model
• Entrepreneurial mindset

Preferred Technical and Professional Experience

• Subject matter expertise and experience in AI applications (e.g., deep learning, LLM, NLP, computer vision, or pattern recognition).
• Experience in statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).
• Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).

Required Education
Bachelor’s Degree

Preferred Education
Master’s Degree

About Business Unit
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Wonder if IBM is the one for you?
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Other Relevant Job Details
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For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.