Manager, Technical Program Management, Robotic Sortation Tech Full-time

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

Amazon Robotics is seeking a talented and motivated Manager of Technical Program Management (Manager, TPM) who will be part of the Robotic Sortation Tech organization focused on next generation sortation products, as well as supporting the existing solutions in the field. The Manager will own a team of TPMs focused on the full project lifecycle of innovative programs aimed at improving the efficiency and lowering the cost of Amazon’s Fulfillment Centers and Sortation Centers. The team is part of a broader TPM organization responsible for the planning and execution of NPI & Sustaining programs within Robotics Sortation Tech. TPMs and Managers drive program delivery while serving as liaison between Systems Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Product, & Customer Support.

If you are a People Manager with a background in Technical Project/Program Management or Engineer with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon’s next generation fulfillment & logistics technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary program / project management, critical thinking, and problem solving skills, and a passion for leading teams. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.

Key job responsibilities

* Manage a team of up to ten TPMs owning individual career growth and performance

* Drive leadership discussions to mange technical escalation and tradeoff decisions

* Lead the effective and efficient delivery of complex sortation solutions, working across all engineering disciplines

* Interact with key stakeholders to define and deliver against project goals, including both technical and operational deliverables

* Work cross functionally to support extensible solution development and integration

* Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results

* Identify, assess, track and mitigate issues and risks at the program level

* Create, maintain and disseminate project information to stakeholders

* Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities

* Develop and drive engineering project schedules

* Deliver programs across all engineering disciplines including Hardware, Software, Solutions, Regulatory Compliance, System QA, and Deployment

* Partner with groups external to the Sortation Team to successfully deliver on project goals

* Triage, prioritize, and execute against incoming requests from the field or partner teams

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The AR Sortation Solutions Vertical is responsible for delivering and maintaining high performing package sortation solutions thoroughout the network. The team works closely with our customers as well as with other verticals, core engineering and orgs, including Supply Chain, Manufacturing, Tech Ops, GSS, Manipulation, Mobility, Core Software, Deployment Engineering, World Wide Design Engineering (WWDE), Sort Tech, and Construction.

BASIC QUALIFICATIONS

– 5+ years of technical product or program management experience

– 7+ years experience working directly with engineering teams

– 5+ years experience managing and leading technical teams

– Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

– 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

– Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

– Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.