Manager, Data Science, Analytics – AI Voice Ordering Full-time

About the Team

DoorDash provides products and services to help restaurants grow. One of our newest offerings is voice ordering, powered by AI, which allows restaurant operators to grow their sales from their phone channel. Our solution is cost-effective and leads to incremental sales, while providing an excellent customer experience.
About the Role

As the manager and lead for the ordering, you’ll be leading a team of data scientists who are working on developing a deep understanding of the effectiveness of our AI ordering system and of customer behavior. You will work closely with the product, eng, strategy and ops teams to actively build and measure the impact of new features that aim to grow the effectiveness of our AI solution, and grow restaurant adoption. You will oversee our metrics and analytics strategy to inform product direction, offer technical leadership and build processes to support velocity, and partner with data and product engineers to build robust data foundations.
You’re excited about this opportunity because you will…

• Lead and develop a team of Data Scientists in investigating complex issues and uncovering key drivers of our business, along with your own contributions as an Individual Contributor
• Influence the Product and Operations roadmap by making actionable recommendations based on data
• Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems
• Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis
• Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses

We’re excited about you because you have…

• 1+ years of experience managing a team of data scientists in a formal or informal capacity, and a track record of delivering impactful analyses
• 6+ years of experience in Data Science and Product Analytics, primarily in related industries
• Strength in leading through your technical chops, and ability to leverage it appropriate in the business context
• Deep understanding of, and hands-on experience with A/B experimentation
• Experience with data pipelines
• Excellent communication and cross-functional working skills, including the ability to present complex findings to non-technical audiences and influence strategic decisions

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location.Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, New Jersey, New York and Washington.

$163,100-$239,800 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.