Global IT Platform Engineer Expert Senior Manager – Gen AI/ LLM Full-time

WHAT YOU’LL DO

We are seeking a highly skilled and experienced Platform Engineer Senior Manager with Gen AI /LLM expertise to join our Gen AI platform team. This role focuses on building and maintaining cloud-native platforms specifically designed for Generative AI and Large Language Model (LLM) development. The ideal candidate will have a strong background in platform engineering, cloud infrastructure, and DevOps/MLOps/LLMOps, with a passion for creating scalable, reliable, and efficient systems.

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor’s degree in computer science engineering (or equivalent degree or experience)
• Proven Experience in Gen AI, Artificial Intelligence, Machine Learning, or Natural Language Processing
• 12+ years of relevant experience in delivering platform or complex technology solutions with strong technical background, preferably in global organization/ enterprise.
• 2+ years’ experience in experimenting and developing with LLM.
• 1+ years of experience developing with LLMs for production use case.
• 8+years of experience in leading Enterprise scale software engineering/ platform engineering teams.
• Passionate expert in Modern Engineering, DevOps practices – Strong understanding of CI/CD, AI/ ML pipelines and automation tools.

Experience & Skills (Mandatory)

• Strong knowledge and experience in Generative AI/ LLM based development.
• Strong experience working with key LLM models APIs (e.g. AWS Bedrock, Azure Open AI/ OpenAI) and LLM Frameworks (e.g. LangChain, LlamaIndex)
• Experience with multi-agent frameworks and an understanding of multi-agent systems and their applications in complex, multi-step problem-solving scenarios.
• Expertise in building enterprise grade, secure data ingestion pipelines for unstructured data – including indexing, search, and advance retrieval patterns.
• Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets.
• Proficiency in generating and working with text embeddings with understanding of embedding spaces and their applications in semantic search and information retrieval.
• Knowledge and Experience in building knowledge graphs in production.
• Experience with RAG concepts and fundamentals (VectorDBs, AWS OpenSearch, semantic search, etc.), Expertise in implementing RAG systems that combine knowledge bases with Generative AI models.
• Knowledge of training and fine-tuning Foundation Models, including multimodal inputs and outputs
• Proficiency in Python, TypeScript, NodeJS, ReactJS (and equivalent) and all associated GenAI libraries and frameworks.
• Experience with containerization and orchestration technologies (Kubernetes, Docker).
• Proficiency in cloud platforms (AWS, Azure, GCP) and infrastructure as code (Terraform).

Experience & Skills (Nice to have)

• Experience with LLM guardrails
• Experience with security related to LLM integration
• Experience in LLM Testing and Evaluation
• LLM Security

EQUAL OPPORTUNITY

BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

YOU’RE GOOD AT

• Being a great hands-on engineer passionate of building platform capabilities.
• Performing successfully in a fast-paced, multi-cultural and service-oriented environment
• Verbal and written communication at a business and technical level
• High level of initiative, self-motivation, resourcefulness, and collaboration
• Are passionate, intellectually curious, and enjoy learning new skills and capabilities.
• Building relationships and reliable team player, displaying consideration and respect for others
• Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG’s values and culture
• Exhibiting ownership and accountability for the squad deliverables
• Servicing customer teams / platform users with a strong customer centricity
• Attention to detail, well organized, able to set priorities and take decisions
• Being flexible to be available outside of normal business hours for international calls as needed

YOU’LL WORK WITH

• Your Gen AI Platform Engineering chapter in Cloud and Platform Engineering Portfolio
• Product Owners, Chapter Leads and other squad members.
• Agile Coaches and Scrum Leads, that will ensure that you adopt agile principles, mindset and ways of working into your daily routine and who will coach you during the transformation.