Generative AI Program Manager, Workforce Staffing Full-time

Amazon’s Workforce Staffing team is seeking an experienced and innovative Generative AI Program Manager to drive the development and deployment of cutting-edge generative AI solutions. In this role, you will lead cross-functional projects to design, implement, and manage generative AI programs that revolutionize how Amazon attracts, hires, and nurtures top talent.

Key job responsibilities
• tDefine the strategic vision and roadmap for Amazon’s generative AI initiatives within the Workforce Staffing domain, aligning with the organization’s strategy, goals, and business objectives.
• tCollaborate closely with data scientists, engineers, product managers, and subject matter experts to conceptualize, develop, and roll out generative AI solutions for various cross functional processes, and use cases such as AI assisted meetings, document writing, conversational AI coaching, inspection, reporting, and adhoc analysis.
• tCollaborate closely with legal, privacy, and policy teams to ensure adherence to GDPR, GenAI regulations, and other relevant laws and guidelines, particularly within the European Union.
• tDrive the ideation, prototyping, and iterative improvement of generative AI models, ensuring they meet stringent performance, fairness, and ethical standards.
• tOversee the implementation of generative AI systems, ensuring seamless integration with existing staffing workflows, tools, and platforms.
• tEstablish robust governance frameworks, risk management protocols, and compliance measures to ensure the responsible and ethical use of generative AI technologies.
• tCollaborate with cross-functional stakeholders, including legal, privacy, and policy teams, to navigate regulatory landscapes and ensure adherence to applicable laws and regulations.
• tConduct extensive testing, monitoring, and evaluation of generative AI solutions, measuring their impact on key performance indicators and continuously optimizing their effectiveness.
• tEvangelize the benefits and capabilities of generative AI within the Workforce Staffing team and across Amazon, fostering adoption and driving cultural change.
• tManage project timelines, and resource allocation, ensuring the successful delivery of generative AI initiatives within defined constraints.
• tCurate, create, and conduct Generative AI training and education video content, documentation, templates, and lead live training sessions

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

– Experience using data and metrics to determine and drive improvements

– Experience owning program strategy, end to end delivery, and communicating results to senior leadership

– Experience in program or project management

– • tBachelor’s degree in Computer Science, Engineering, or a related technical field; advanced degree preferred.

– • tMinimum of 5 years of experience in managing complex AI/ML programs, with a strong focus on generative AI technologies or relevant technical program management experience

– • tDeep understanding of generative AI models, techniques, and algorithms, including natural language generation, image synthesis, and code generation.

– • tFamiliarity with AI ethics, fairness, and responsible AI practices.

– • tExcellent communication, stakeholder management, and leadership skills.

– • tAbility to translate complex technical concepts into clear business narratives.

– • tStrong problem-solving, analytical, and decision-making abilities.

PREFERRED QUALIFICATIONS

– Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

– Experience leading process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT – 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).