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Job Category
Customer Success
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
The Engagement Senior Manager/Director, AI Practice plays the critical role for setting customers up for success by prescriptively crafting and then owning the execution of large and ground-breaking projects with our most strategic customers. This person serves as a trusted advisor to Salesforce customers, providing direction to Sales & Professional Services teams, ensuring alliances across each customer’s projects, and ensuring the highest levels of happiness from our customers. Partnered with an Account Partner, they lead both pre and post sales activities, as the Delivery Authority across the portfolio of products and engaging other subject matter authorities to develop and articulate comprehensive implementation proposals. This person will then maintain the executive relationships and act as a point of contact for critical issues within these implementations in a billable capacity, ensuring tight partner alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success.
Responsibilities:
Your impact:
Required Qualifications & Skills:
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
For New York-based roles, the base salary hiring range for this position is $157,900 to $290,500.
For Colorado-based roles, the base salary hiring range for this position is $143,500 to $242,100.
For Washington-based roles, the base salary hiring range for this position is $143,500 to $266,300.
For Washington D.C based roles, the base salary hiring range for this position is $157,900 to $266,300.
For Maryland based roles, the base salary hiring range for this position is $157,900 to $266,300.
For California-based roles, the base salary hiring range for this position is $157,900 to $290,500.
For Hawaii-based roles, the base salary hiring range for this position is $143,500 to $242,100.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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