Data Platform – AI Analytics Engineer Full-time

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As the Data Platform – Power BI Engineer specializing in GenAI features, you will play a pivotal role in designing, developing, and implementing data visualization solutions that leverage advanced AI capabilities. You will collaborate closely with stakeholders to understand business requirements, develop impactful dashboards and reports, and drive data-driven decision-making across the organization. The ideal candidate is a creative problem-solver, proficient in Power BI development, and possesses a strong understanding of GenAI features.

Key Responsibilities:

• Drive design and development of Power BI solutions, leveraging GenAI features to enhance data visualization and analysis capabilities.
• Collaborate with business stakeholders to gather requirements, define KPIs, and translate business needs into actionable insights.
• Design and implement data models, dataflows, and datasets in Power BI, ensuring data accuracy, consistency, and performance.
• Develop interactive dashboards, reports, and visualizations that effectively communicate insights and drive decision-making.
• Utilize GenAI features in Power BI to automate data preparation, enhance natural language querying, and generate insights from unstructured data.
• Conduct training sessions and workshops to educate users on Power BI best practices, GenAI features, and self-service analytics capabilities.
• Stay updated on the latest advancements in Power BI and AI technologies, incorporating new features and drive best practices

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field
• Proven experience as a Power BI Developer or Business Intelligence Engineer, with a strong portfolio showcasing Power BI projects and GenAI features utilization.
• Proficiency in Power BI Desktop, Power Query, DAX, and data modeling techniques.
• Hands-on experience with AI features in Power BI, including AI visuals, Q&A, and decomposition trees, Copilot etc
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable insights.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Passion for continuous learning and professional development, with a desire to stay updated on emerging technologies and industry trends.

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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