Conversational AI / CCAI Engineer Full-time

Summary:
As an AI/ML Engineer, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve working with Google Cloud Dialogflow, implementing contact center technologies, and applying GenAI models as part of the solution.

Roles & Responsibilities:
– Develop and deploy AI models using Google Cloud Dialogflow and associated libraries.
– Collaborate with cross-functional teams to design and implement AI solutions that meet business requirements.
– Apply deep learning, neural networks, chatbots, and image processing techniques to develop AI applications.
– Ensure the quality of AI applications by implementing proper cloud or on-prem application pipelines with production-ready quality.
– Stay updated with the latest advancements in AI and machine learning technologies.

Professional & Technical Skills:
– Required Skill: Expert proficiency in Google Cloud Dialogflow.
– Must Have:
– Additional Good To Have Skills: Conversational AI / CCAI , Contact Center Technologies Implementation
– Experience with deep learning, neural networks, chatbots, and image processing techniques.
– Experience with cloud or on-prem application pipelines with production-ready quality.
– Strong understanding of AI and machine learning technologies.

Qualifications:

Additional Information:
– The candidate should have at least 3 years of experience in Google Cloud Dialogflow.
– The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering impactful AI-driven solutions.
– This position is based in Manila.

Minimum 3 year(s) of experience is required

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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