Cloud Tech Support – Cloud AI Full-time

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Job Description

• Work with Customers, Partners to provide tailored solutions for their production concerns.
• Assist customers in solving practical and complex AI/ML issues.
• Provide Google Cloud best practices and recommendations to clients and stakeholders
• Use existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment.

Qualifications:

Experience and Technical Skills

• 2-4 years professional IT experience or any related industry
• Experience in coding and scripting languages such as: Python, Java, etc.
• Experience working with any Cloud Platform (GCP) services, Artificial Intelligence, Machine Learning, or any related technical field.
• Experience in building and deploying ML production models using: TensorFlow, SparkML, etc.
• Experience in delivering Artificial Intelligence projects using AI Platforms such as VertexAI.
• Ability to manage others and work as part of a team, managing critical tasks and priorities effectively.
• Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical colleagues and present findings to management.
• Amenable for a full RTO setup and flexible working schedule
• Minimum 2 year(s) of experience is required

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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