Cloud Migration and AI Specialist, Customer Engineering Full-time

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 6 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role.
• Experience working as a member of a Professional Services/Systems Engineering team or in a customer-facing role.

Preferred qualifications:

• Master’s degree in Computer Science or a related technical field.
• Experience with private, hybrid, or public cloud technology, migrating Windows or Linux, including virtualization (e.g., VMware).
• Experience in architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
• Experience with AI/ML, Generative AI, developing models, working with Vertex AI and creating automation tools to streamline processes.
• Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).

About the job

The Google Cloud Platform team helps customers transform and build what’s next for their business – all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers – developers, small and large businesses, educational institutions and government agencies – see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

This role is for APAC Migration practice based out of India. (Locations- Gurgaon, Mumbai or Bengaluru). In this role, you will have the opportunity to work on some of the most strategic and largest projects across India and Apac.This is Customer facing role with direct technical exposure. The role offers up to 50% of AI focused work – helping use Gen ai to automate our Migrations. We also drive Innovation for the Customer Engineering (CE) community across apac in automating and accelerating repeatable tasks.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Assess current application and infrastructure setup for our customers. Assist in creating and executing migration plans.
• Troubleshoot and partner with operations, support, engineering, or other functions to ensure successful migrations. Travel to customer sites, advocate at conferences, and other related events as needed.
• Conduct technical sessions for internal teams, partners, and customers. Manage technical success and accelerated business growth.
• Assist with creating cloud migration strategies, defining architecture, collaborating to create migration plans, and designing the orchestration of plans. Demonstrate and prototype Google Cloud product integrations in customer/partner environments.
• Identify and qualify migration opportunities, identify key customer technical objections, and develop the strategy to resolve technical blockers.