The Gen AI Content Expert, working as Customer Journey Expert in Agile organization, has end-to-end responsibility for the development, management, harmonization and phasing out of Gen AI Chatbot and related products, focusing on Gen AI results, to keep risks under controls and to identify LLM or machine learning improvements.
The Gen AI Content Expert supports the Hermes squad to set priorities, manage internal and external stakeholders, solve impediments, helps squad members in their day-to-day activities. In addition, the Gen AI Content Expert is accountable for managing and delivering internal reports about risks results and optimize performance, identifying and closing related gaps.
The position requires a good knowledge about ING products and business processes, problem solving and data driven approach, an orientation to detail and process, ability to work in team and maintain composure under tight deadlines, expertise in creating reports.
This position also demands ability to work collaboratively in multi-functional teams and cross-teams.
Key Responsibilities:
Competencies :
Soft Skills :
Duration: Permanent
Location: Milan
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.Our purpose – empowering people to stay a step ahead in life and in business – represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.Do you think you are “a step ahead”? Apply now!
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.
Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely...
How to applyAt Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of...
How to applyIf you’re a professional who works with text, we have an exciting opportunity to use your writing, editing, technical, and...
How to applySnap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live...
How to applyDescription Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform...
How to applyAbout Us: We are a dynamic startup committed to pushing the boundaries of technology and innovation. Our team is growing,...
How to apply